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- Tasks: Join our dynamic Sales team as a Graduate Internal Account Manager, providing top-notch customer service.
- Company: We're a friendly company based in Coventry, thriving in the fast-paced B2B environment.
- Benefits: Enjoy excellent perks, growth opportunities, and a supportive team culture.
- Why this job: This role offers hands-on experience, a chance to enhance customer experiences, and develop your skills.
- Qualifications: You need 2 years in B2B Customer Service, A-Level education, and strong Maths skills.
- Other info: Be ready to learn about exciting products and make a real impact!
A fantastic opportunity for a Graduate Internal Account Manager to join a friendly, dynamic Sales team in Coventry. You will provide first-class customer service to our valued clients and sales support to the sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.
Key Skills and Essential Experience:
- 2 years experience in a B2B Customer Service role
- Competent user of Microsoft Office functions
- Educated to A-Level Standard (or equivalent)
- Demonstrate strong Mathematics and Numeracy
The successful candidate will also have the following key skills:
- Be outgoing, positive and have excellent communication skills, particularly on the telephone
- Be a strong and accurate administrator
- Be commercially minded
- Be a flexible and supportive member of the team
- Manage a healthy workload and maintain focus and organisation
- Be able to understand and effectively follow company process and procedure
- Have a track record of customer service success and a desire to improve the customer experience
- Show a desire to learn about new and existing products
My client offers excellent benefits and the opportunity to grow and progress.
Commercial Graduate employer: Graduate Talent
Contact Detail:
Graduate Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Graduate
✨Tip Number 1
Familiarise yourself with the B2B environment. Research common practices and challenges in B2B customer service to demonstrate your understanding during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. Being able to showcase your proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare examples of your past customer service successes. Think of specific situations where you improved customer satisfaction or resolved issues effectively.
✨Tip Number 4
Show your enthusiasm for learning about new products. Be ready to discuss how you keep up with industry trends and how that knowledge can benefit the team.
We think you need these skills to ace Commercial Graduate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Commercial Graduate position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Make sure to emphasise your 2 years of B2B customer service experience in your CV and cover letter. Provide specific examples of how you've successfully managed customer relationships and supported sales teams.
Showcase Your Skills: Demonstrate your proficiency in Microsoft Office and your strong organisational skills. Mention any relevant achievements that showcase your administrative abilities and your capacity to handle a fast-paced environment.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Use this opportunity to convey your positive attitude, communication skills, and desire to contribute to the team.
How to prepare for a job interview at Graduate Talent
✨Showcase Your Customer Service Skills
Since the role requires first-class customer service, prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight your ability to maintain a positive attitude and resolve issues efficiently.
✨Demonstrate Organisational Skills
The job demands exceptional organisational abilities. Be ready to discuss how you manage your workload and prioritise tasks. You could mention specific tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with B2B Dynamics
Understanding the B2B landscape is crucial for this position. Research common challenges businesses face and think about how you can contribute to solving them. This will show your commercial awareness and readiness to engage with clients.
✨Prepare for Technical Questions
As a competent user of Microsoft Office is essential, be prepared to answer questions about your proficiency with these tools. You might even want to brush up on any specific functions that are relevant to the role, such as Excel for data management.
