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- Tasks: Join us as a Parts Advisor, managing stock and assisting customers with their vehicle needs.
- Company: Arnold Clark is a leading automotive retailer committed to diversity and employee well-being.
- Benefits: Enjoy £41,000 OTE, 33 days' holiday, private healthcare, and generous retail discounts.
- Why this job: Gain valuable skills in a supportive environment while making a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring a can-do attitude and great communication skills.
- Other info: Full-time hours with training provided; perfect for those eager to learn and grow.
The predicted salary is between 24600 - 41000 £ per year.
We are looking for a Parts Advisor to work at our Motorstore in Liverpool. You don't need to have previous parts experience to apply, as we will provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we will provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we will provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Liverpool employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Liverpool
✨Tip Number 1
Familiarise yourself with the automotive industry, especially parts and stock management. Understanding common vehicle parts and their functions can give you an edge in conversations during the interview.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Being able to demonstrate your ability to communicate effectively and provide excellent service will resonate well with the hiring team.
✨Tip Number 3
Show enthusiasm for learning new systems and processes. Since training is provided, expressing a genuine interest in developing your skills and adapting to new technologies can set you apart from other candidates.
✨Tip Number 4
Connect with current employees on platforms like LinkedIn to gain insights into the company culture and the role. This can help you tailor your approach and demonstrate your commitment to fitting into their team.
We think you need these skills to ace Parts Advisor in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience and stock management skills. Even if you don't have direct parts experience, emphasise your ability to learn quickly and work well in a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Parts Advisor role and mention why you're interested in working at Arnold Clark. Highlight your communication skills and willingness to learn, as these are key traits for the position.
Showcase Relevant Skills: When filling out your application, be sure to mention your computer skills and any experience you've had in retail or customer service. This will demonstrate that you have the foundational skills needed for the role.
Research the Company Culture: Familiarise yourself with Arnold Clark's commitment to diversity and inclusion. Mention in your application how you align with their values and how you can contribute to a positive workplace culture.
How to prepare for a job interview at Arnold Clark.
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Highlight your previous customer service experience and how you effectively communicate with clients. Be ready to share examples of how you've resolved issues or provided excellent service in the past.
✨Demonstrate Your Willingness to Learn
Since no prior parts experience is required, emphasise your eagerness to learn and adapt. Discuss any relevant training or skills you've acquired in previous roles that showcase your ability to pick up new tasks quickly.
✨Familiarise Yourself with Stock Management
Understanding stock management is crucial for this role. Brush up on basic inventory management concepts and be prepared to discuss any experience you have in managing stock or working in a retail environment.
✨Emphasise Teamwork and Independence
The role requires both independent work and collaboration with a team. Share examples of how you've successfully worked in teams while also being able to take initiative on your own. This will show that you can thrive in both settings.
