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For Companies At a Glance
- Tasks: Manage customer calls, process orders, and maintain data efficiently.
- Company: Join a dynamic sales and marketing firm focused on quality service.
- Benefits: Enjoy flexible working hours with potential for full-time opportunities.
- Why this job: Be part of a vibrant team in a growing company that values your contributions.
- Qualifications: Experience in order processing and customer service is essential.
- Other info: Work three days a week with the possibility of extending hours.
The predicted salary is between 24000 - 36000 £ per year.
On behalf of our client based outside Randalstown, we are recruiting for an Office Administrator. Due to company expansion, this is an exciting opportunity for someone who has the drive and ability to work for a vibrant and busy organisation. Our client is a professional sales, marketing and fulfilment company that focuses its efforts entirely in two main ways: being fully focused on the principle brands that it represents and continually striving to achieve the highest quality of service for its customers.
The role will be 3 days per week (Monday, Wednesday & Friday) from 9am to 5pm (21.75 hours per week); however, this could extend to full-time hours.
Job Duties Include:
- Answering incoming calls from customers and dealing with them in a friendly and professional manner
- Processing orders
- Invoicing of sales lodgements
- Data input
- Upkeep of company regulation information
Essential Criteria:
- Previous experience of processing orders and invoicing
- Previous customer service skills
- Ability to multi-task
- Excellent team player
- Experienced in using Outlook and Excel
Skills:
- Administrator
- Invoicing
- Clerical
- Customer Service
- Sales
Office Administrator employer: Staffline Recruitment Ltd.
Contact Detail:
Staffline Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, like Outlook and Excel. Being able to demonstrate your proficiency in these applications during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or complaints in the past. This will highlight your ability to deal with customers in a friendly and professional manner, which is crucial for this role.
✨Tip Number 3
Practice your multi-tasking abilities by simulating a busy office environment. You could try managing multiple tasks at once, such as answering calls while processing orders, to demonstrate your capability to handle the demands of the role.
✨Tip Number 4
Research the company’s main brands and their services. Understanding their focus will not only help you answer questions more effectively but also show your genuine interest in the organisation during the interview.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in processing orders and customer service. Use specific examples that demonstrate your ability to multi-task and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience with invoicing and data input, and explain how these skills make you a great fit for the Office Administrator position.
Highlight Relevant Skills: In your application, emphasise your proficiency in Outlook and Excel, as well as your clerical skills. These are essential for the role, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Staffline Recruitment Ltd.
✨Showcase Your Customer Service Skills
Since the role involves answering calls and dealing with customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Your Multi-Tasking Ability
The job requires juggling various tasks like processing orders and data input. During the interview, highlight instances where you've successfully managed multiple responsibilities at once, showcasing your organisational skills.
✨Familiarise Yourself with Relevant Software
As the role involves using Outlook and Excel, make sure you are comfortable discussing your proficiency with these tools. You might even want to mention any specific functions or features you’ve used that could be beneficial in this position.
✨Express Your Team Player Attitude
This position is within a busy organisation, so emphasise your ability to work well in a team. Share examples of how you've collaborated with colleagues in the past to achieve common goals or improve processes.
