Housing Assistant - NAY15380

Housing Assistant - NAY15380

Kilwinning Temporary 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to deliver essential housing management services and support customers daily.
  • Company: North Ayrshire Council is a disability confident leader, committed to creating a supportive work environment.
  • Benefits: Enjoy flexible working options, including remote work, and a supportive team culture.
  • Why this job: Be part of a great workplace that values focus, passion, and inspiration while making a social impact.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: This is a temporary role until March 2026, with interviews available in-person or via Microsoft Teams.

The predicted salary is between 24000 - 36000 £ per year.

Temporary until 31st March 2026.

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process.

This post is based within the Housing & Public Protection Service. You will work as part of a great team delivering a range of housing management functions to customers.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses a behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Additional Information:

  • References: If this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
  • Level 1 Disclosure: Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your wages following the commencement of employment.

Our Workstyles:

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: Agile – 100% of time spent working agile (flexibly) and interacting with others. May be required to attend office on set days/rota basis as the role requires. This post has been allocated the workstyle: Agile.

If you have any questions on the allocated Workstyle for this post, please ask at interview.

Housing Assistant - NAY15380 employer: North Ayrshire Council

North Ayrshire Council is an excellent employer, offering a supportive and inclusive work environment where staff values of Focus, Passion, and Inspiration are at the forefront. With a commitment to employee growth and development, this role as a Housing Assistant provides opportunities to engage in meaningful work while enjoying the flexibility of an agile workstyle. Located in a vibrant community, employees benefit from a culture that prioritises well-being and collaboration, making it a truly rewarding place to build a career.
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Contact Detail:

North Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Assistant - NAY15380

✨Tip Number 1

Familiarise yourself with North Ayrshire Council's staff values of Focus, Passion, and Inspiration. Think of specific examples from your past experiences that demonstrate these values, as they will be key in the behavioural-based interview process.

✨Tip Number 2

Prepare for a virtual interview by ensuring your technology is up to scratch. Test your camera and internet connection beforehand, and choose a quiet, well-lit space to conduct the interview to make a great impression.

✨Tip Number 3

Research the Housing & Public Protection Service to understand their current projects and challenges. This knowledge will help you tailor your responses during the interview and show your genuine interest in the role.

✨Tip Number 4

Be ready to discuss how you can adapt to the Agile workstyle mentioned in the job description. Think about your previous experiences working flexibly and how you can contribute to a team in various settings.

We think you need these skills to ace Housing Assistant - NAY15380

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Knowledge of Housing Regulations
IT Proficiency
Empathy and Understanding
Adaptability
Conflict Resolution
Organisational Skills
Data Entry Skills
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Assistant position. Familiarise yourself with the values of North Ayrshire Council, particularly Focus, Passion, and Inspiration, as these will be key in your application.

Tailor Your Application: When writing your application, make sure to highlight your relevant experience and skills that align with the housing management functions mentioned in the job description. Use specific examples to demonstrate how you embody the council's staff values.

Prepare for Behavioural Questions: Since the recruitment process is behaviour-based, prepare for questions that explore how you've demonstrated the council's values in past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Check Your Documents: Before submitting your application, double-check all your documents for accuracy and completeness. Ensure your CV is updated and tailored to the role, and include any necessary references or additional information as specified in the job posting.

How to prepare for a job interview at North Ayrshire Council

✨Understand the Behavioural Approach

Since North Ayrshire Council uses a behavioural-based approach, make sure you familiarise yourself with their staff values of Focus, Passion, and Inspiration. Prepare examples from your past experiences that demonstrate these values.

✨Prepare for Virtual Interviews

If your interview is conducted via Microsoft Teams, ensure your device is set up correctly. Test your camera and microphone beforehand, and choose a quiet, well-lit space to avoid distractions during the interview.

✨Research the Organisation

Take some time to learn about North Ayrshire Council and its Housing & Public Protection Service. Understanding their mission and recent initiatives will help you tailor your responses and show genuine interest in the role.

✨Have Your References Ready

Be prepared to provide relevant references if requested. Having this information ready can speed up the process and demonstrate your organisational skills, which are essential for a Housing Assistant.

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