At a Glance
- Tasks: Assist customers, process sales, and maintain store standards.
- Company: Join WineFlair, a vibrant retail environment focused on quality service.
- Benefits: Enjoy flexible hours, enhanced holiday rates, and 28 days annual leave.
- Why this job: Gain valuable retail experience while working in a supportive team culture.
- Qualifications: Strong communication skills and retail experience preferred; flexibility is key.
- Other info: Opportunity for accredited training and career development.
As a Sales Assistant at WineFlair, you will be an integral part of our team, dedicated to providing excellent customer service, upholding store standards, and complying with legal regulations, particularly our Challenge 21 Policy.
Responsibilities:
- Greet and assist customers, offering guidance and advice on our products.
- Process sales transactions while handling cash and card payments.
- Enforce the Challenge 21 Policy for the sale of all age restricted products including alcohol sales by complying with I.D. checks.
- Maintain a clean, organized store environment.
- Stock shelves and manage inventory levels.
- Collaborate with the Store Manager and Area Manager on store operations.
- Handle customer inquiries and issues with professionalism.
- Participate in store merchandising and promotions.
- Ensure the safety and security of the premises at all times.
Desirables:
- Pursue or hold a WSET Foundation Certificate, enhancing product knowledge, especially in wines.
- Basic knowledge of cash handling and POS systems.
Qualifications:
- Strong communication and interpersonal skills.
- Experience in a retail environment preferred.
- Flexible work schedule, including evenings and weekends.
- Detail-oriented, especially regarding legal compliance and store standards.
- Enthusiastic, customer-oriented approach.
This role offers you the opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment, focusing on delivering quality service and maintaining the high standards of WineFlair Stores.
Sales Assistant Agincourt Avenue, Belfast employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Agincourt Avenue, Belfast
✨Tip Number 1
Familiarise yourself with the products sold at WineFlair, especially wines. Having a good understanding of different types of wines and their characteristics will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily involves interacting with customers, practice active listening and problem-solving techniques to handle inquiries and issues professionally.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours during the interview. Highlight your willingness to work evenings and weekends, as this can set you apart from other candidates.
✨Tip Number 4
Showcase any previous retail experience you have, particularly in cash handling or using POS systems. Even if your experience is limited, emphasising your eagerness to learn can make a positive impression.
We think you need these skills to ace Sales Assistant Agincourt Avenue, Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and compliance with regulations, such as age verification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role at WineFlair. Mention your understanding of the Challenge 21 Policy and how you can contribute to maintaining store standards and providing excellent customer service.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as cash handling, inventory management, and teamwork. Provide specific examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Wineflair
✨Know Your Products
Familiarise yourself with the products WineFlair offers, especially wines. Being able to discuss different types of wine and their characteristics will impress your interviewers and show your enthusiasm for the role.
✨Understand the Challenge 21 Policy
Make sure you understand the Challenge 21 Policy thoroughly. Be prepared to discuss how you would handle age verification and why it's important in a retail environment, particularly when selling age-restricted products.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to handle inquiries and resolve issues professionally, as this is crucial for a Sales Assistant role.
✨Show Flexibility and Team Spirit
Emphasise your willingness to work flexible hours, including evenings and weekends. Discuss your ability to collaborate with team members and management, showcasing your commitment to maintaining store standards and operations.