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- Tasks: Join us as a People Systems Analyst, creating insightful reports and optimising HRIS processes.
- Company: National Express is a leading transport provider committed to inclusivity and community service.
- Benefits: Enjoy free travel, discounts for friends and family, life assurance, and a company pension.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to continuous improvement in HR systems.
- Qualifications: Experience with iTrent and SAP Business Objects, plus a solid understanding of GDPR and data management.
- Other info: Hybrid working available; we value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
National Express are recruiting an experienced People Systems Analyst to join our team. The role will be based at our Head Office in Digbeth, on a hybrid basis. The successful candidate will be responsible for the development and maintenance of SAP Business Objects Reports in addition to supporting the HRIS People Systems Manager as a Systems Administrator.
What you'll do:
- Utilise SAP Business Objects reporting tool to generate clear and insightful reports
- Collaborate with stakeholders & interpret stakeholder requirements and translate them into effective report designs
- Create, test, and troubleshoot reports, following a ticketing and sign-off process
- Ensure all reports are appropriately documented with relevant details
- Adhere to information security standards at all times
- Apply GDPR principles and comply with business policies on data security when handling and reporting data
- Responsible for the maintenance of the Business Objects platform, including user management and ensuring data access is limited and complies with both GDPR and agreed business access approvals
- Provide support in the administration and optimisation of the HRIS (iTrent)
- Monitor and ensure the system is performing as expected, ensuring housekeeping routines are being run
- Raising and maintaining cases with the supplier as needed
- Develop and maintain system accesses in accordance with business processes and GDPR requirements, obtaining relevant stakeholder approvals as required
- Ensure data integrity by resolving discrepancies and proactively identifying potential issues
- Support in serving as an initial point of contact for end users seeking support or assistance with the People System
- Address and resolve user queries, issues, and concerns efficiently
- Escalate complex and critical matters to the People Systems Manager for further attention
- Provide demonstration on best practice to core users in navigating and utilising the HRIS effectively
- Assist in the creation and maintenance of comprehensive Standard Operating Procedures (SOPs) related to HRIS usage
- Assist in the development and updating of end-user guides to facilitate system understanding and usage
- Contribute to continuous improvement initiatives for HRIS processes and functionalities
- Stay informed about the latest updates and features of SAP Business Objects and HRIS
- Actively seek opportunities for improving system efficiency, user experience, and overall processes related to HRIS
What you'll need:
- Notable experience working with the iTrent application within a large organisation and understanding data management
- Sound knowledge of People team processes & procedures
- Excellent knowledge of GDPR
- Continuous improvement mindset in system development
- Notable experience of using SAP Business Objects at an advanced level and extracting data from the iTrent database
- Ability to analyse vast amounts of data
What we offer in return for your hard work and commitment:
- Free Bus & Coach travel for yourself
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
- 50% discount for friends and family on full fares on our coach services
- Life Assurance
- Company pension
- Employee Assistance programme
- Private online GP service
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Human Resources System Analyst employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources System Analyst
✨Tip Number 1
Familiarise yourself with SAP Business Objects and iTrent before applying. Understanding these systems will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of National Express, especially those in HR or IT roles. They can provide valuable insights into the company culture and expectations for the People Systems Analyst position.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved system processes or user experiences in previous roles. This will showcase your continuous improvement mindset, which is crucial for this position.
✨Tip Number 4
Stay updated on GDPR regulations and data management best practices. Being knowledgeable about these topics will set you apart as a candidate who understands the importance of compliance in HRIS roles.
We think you need these skills to ace Human Resources System Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a People Systems Analyst at National Express. Familiarise yourself with SAP Business Objects and iTrent, as well as GDPR principles, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with iTrent and SAP Business Objects. Provide specific examples of how you've used these tools in previous roles, particularly in generating reports and managing data.
Showcase Your Skills: Demonstrate your analytical skills and continuous improvement mindset in your application. Mention any relevant projects where you've improved system efficiency or user experience, as this aligns with the company's focus on development.
Tailor Your Application: Customise your cover letter to reflect your understanding of National Express's values and commitment to inclusivity. Mention how your background and skills can contribute to their diverse workplace and support their HRIS processes.
How to prepare for a job interview at National Express Group PLC
✨Showcase Your SAP Business Objects Skills
Be prepared to discuss your experience with SAP Business Objects in detail. Highlight specific reports you've created, the challenges you faced, and how you overcame them. This will demonstrate your technical proficiency and problem-solving abilities.
✨Understand GDPR and Data Security
Since the role involves handling sensitive data, make sure you can articulate your understanding of GDPR principles and data security standards. Prepare examples of how you've ensured compliance in previous roles, as this will show your commitment to data integrity.
✨Prepare for Stakeholder Collaboration
The job requires collaboration with various stakeholders. Think of instances where you've successfully interpreted stakeholder requirements and translated them into effective solutions. Be ready to discuss your communication style and how you manage expectations.
✨Demonstrate a Continuous Improvement Mindset
National Express values continuous improvement, so come equipped with ideas on how to enhance HRIS processes. Share any past experiences where you've implemented changes that improved efficiency or user experience, showcasing your proactive approach.
