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- Tasks: Manage maintenance activities at train stations and depots, ensuring safety and compliance.
- Company: Join West Midlands Trains, delivering 1,300 journeys daily for over 60 million passengers a year.
- Benefits: Enjoy free travel, hybrid working, retail discounts, and excellent pension schemes.
- Why this job: Be part of a dynamic team improving transport services while making a real impact on communities.
- Qualifications: Experience in facilities management, project management qualifications, and relevant health & safety training required.
- Other info: Two positions available; indicate your preferred location when applying.
The predicted salary is between 36000 - 60000 £ per year.
As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway. We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Property Maintenance Manager, on a full-time, permanent basis. Please note, we have two positions available. One will be covering the Midlands and as far north as Cheshire and one will cover from Rugby to Euston. As such, please indicate your preferred location, North or South. Regular travel to sites across the network will be required.
We are seeking a dedicated Property and Facilities Maintenance Manager to oversee maintenance activities at stations and depots, ensuring compliance with statutory, Railway Group Standards, and Health & Safety legislation. You will direct external contractors and Maintenance Technicians, manage minor works projects, and act as the key interface with Network Rail.
Responsibilities include:
- Ensuring the delivery of maintenance requirements
- Supporting contract management
- Utilising the CAFM system
- Overseeing water monitoring activities
- Supporting the Asset Management System
- Ensuring technician competency standards are met
Strong decision-making skills and the ability to manage budgets and delegated authorities are essential.
What does the job involve?
- Manage staff performance
- Use the CAFM system for fault reporting, task completions, and work prioritisation
- Ensure maintenance work meets safety, quality, and lease standards
- Comply with legal and contractual conditions for stations, depots, and stabling facilities
- Audit maintenance contracts and record in the CAFM system
- Manage planned and reactive maintenance using CAFM systems
- Assign costs of works in the CAFM system to identify threshold breaches
- Update maintenance specifications and ensure CAFM system accuracy
- Use KPI reports with Asset Manager for performance monitoring and improvement
- Protect interests in third-party projects on station and depot infrastructure
- Support companywide projects, including third-party sponsored ones
- Ensure external consultants and contractors receive safety briefs and permits
- Develop and implement maintenance renewal and improvement schemes with Property Manager
- Resolve plant and building equipment defects cost-effectively
- Provide technical support and advice for appropriate work
- Share technical expertise with Property Team and support other business areas
- Monitor fault reports, especially safety-related ones, and provide regular reports
What skills and experience do I need to do the job?
- Extensive facilities or maintenance management in building and plant environments
- Managing multi-skilled maintenance teams for planned and reactive repairs
- Utilising CAFM systems to improve facilities performance and exceed KPIs
- Project management
Qualifications:
- IOSH Managing Safely or equivalent
- HNC/HND in building maintenance or engineering
- NEBOSH Certificate/Diploma
- Project Management Qualification
- Environmental Qualification
Training:
- Health & Safety at Work
- COSHH Regulations
- IEE Regulations
- Fire Safety
- Asbestos, Legionella, Electricity at Work, and CDM regulations
What are the salary and benefits?
- Final salary pension – one of the best pension schemes available
- Free travel on all our trains and those of other train companies within our parent group company - for you, your partner, and any dependent children
- Hybrid working – office based 2-3 days a week
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Due to the volume of applications we receive the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation. Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
Property Maintenance Manager employer: London Northwestern Railway
Contact Detail:
London Northwestern Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Manager
✨Tip Number 1
Familiarise yourself with the CAFM system, as it's a crucial part of the role. Understanding how to effectively use this system for fault reporting and task prioritisation will give you an edge during interviews.
✨Tip Number 2
Highlight your experience in managing multi-skilled maintenance teams. Be prepared to discuss specific examples of how you've successfully led teams in both planned and reactive maintenance scenarios.
✨Tip Number 3
Showcase your knowledge of health and safety regulations relevant to the railway industry. Being able to articulate your understanding of compliance with statutory and Railway Group Standards will demonstrate your suitability for the role.
✨Tip Number 4
Express your willingness to travel regularly across the network. Since the role requires site visits, showing that you're flexible and ready to manage locations from Rugby to Euston or up to Cheshire will make you a more attractive candidate.
We think you need these skills to ace Property Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities or maintenance management, particularly in building and plant environments. Emphasise your ability to manage multi-skilled teams and your familiarity with CAFM systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your preferred location (North or South) and how your skills align with the responsibilities outlined in the job description, such as managing maintenance activities and ensuring compliance with safety standards.
Highlight Relevant Qualifications: Clearly list your qualifications, such as IOSH Managing Safely, HNC/HND in building maintenance or engineering, and any project management certifications. This will demonstrate your preparedness for the technical aspects of the role.
Showcase Your Decision-Making Skills: Provide examples in your application that illustrate your strong decision-making abilities and experience managing budgets. This could include specific projects where you successfully resolved issues or improved performance metrics.
How to prepare for a job interview at London Northwestern Railway
✨Know Your CAFM Systems
Familiarise yourself with Computer-Aided Facilities Management (CAFM) systems, as they are crucial for the role. Be prepared to discuss how you've used such systems in previous positions to manage maintenance tasks and improve performance.
✨Demonstrate Leadership Skills
As a Property Maintenance Manager, you'll be managing teams and contractors. Share examples of how you've successfully led multi-skilled teams in the past, focusing on your decision-making skills and ability to manage budgets.
✨Understand Health & Safety Regulations
Make sure you have a solid grasp of health and safety legislation relevant to the railway industry. Be ready to discuss how you've ensured compliance in previous roles and how you would approach safety in this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past challenges you've faced in maintenance management and how you resolved them, particularly in relation to safety and compliance.
