Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage onboarding and account maintenance for merchants with third-party payment processors.
- Company: Join Payroc, a leader in payment processing dedicated to equal opportunity and a supportive work environment.
- Benefits: Enjoy remote work options and a commitment to employee well-being.
- Why this job: Be a vital link between teams, enhancing merchant experiences while developing your skills in a fast-paced environment.
- Qualifications: Experience with third-party processors and strong problem-solving skills are essential.
- Other info: This role offers a dynamic work culture with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Third Party Merchant Applications Specialist is responsible for managing the end-to-end onboarding and account maintenance processes for merchants operating through third-party payment processors. This role requires a deep understanding of third-party processing workflows, strong attention to detail, and the ability to coordinate across multiple teams to ensure timely and accurate application processing. The specialist will serve as a critical liaison between Sales Partners, Underwriting, Risk, and external processing platforms to facilitate seamless merchant onboarding and account updates.
Key Responsibilities
- Oversee and facilitate merchant application processing with third-party payment providers.
- Validate merchant applications to ensure compliance with underwriting and third-party processor requirements.
- Accurately enter and review application data across multiple platforms.
- Track application approvals and follow up on outstanding requirements with Sales Partners, Underwriting, and third-party processors.
- Monitor and escalate issues related to application discrepancies, delays, or rejections.
- Ensure all merchants meet compliance and operational standards as outlined by third-party processing partners.
- Process and audit merchant account updates including business name (DBA) and bank account (DDA) changes, SIC Code and MCC updates, multi-merchant registrations, and PCI compliance requirements.
- Handle 1099K updates, tax form requests, and merchant account adjustments.
- Manage add-on service enrollments and pricing updates for third-party merchants.
- Liaise between internal teams and third-party processors to resolve account maintenance issues.
- Maintain accurate records of all merchant updates, ensuring compliance with processor and regulatory requirements.
Qualifications & Skills
- Experience working with third-party processors, understanding their application requirements, system limitations, and compliance guidelines.
- Ability to proactively identify potential roadblocks in the application process and work with internal and external teams to resolve them.
- Familiarity with merchant processing, underwriting, and risk assessment within a third-party processing environment.
- Excellent communication skills to engage with Sales Partners, Underwriting, Risk, and external payment providers.
- Ensuring applications, updates, and maintenance requests are processed correctly and efficiently.
- Capable of handling multiple applications and merchant account updates simultaneously in a fast-paced, high-volume environment.
Working Conditions
We are committed to providing an ergonomic work environment to ensure the health and well-being of our employees. Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations.
Job Classification
Salaried. At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals' qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Benefits: Work From Home
Specialist I, Merchant Applications employer: Payroc
Contact Detail:
Payroc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist I, Merchant Applications
✨Tip Number 1
Familiarise yourself with third-party payment processors and their specific requirements. Understanding the nuances of different processors can give you an edge in discussions and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the merchant processing industry. Attend relevant webinars or local meetups to connect with others who work in similar roles, as they may provide insights or even referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed application processes or resolved discrepancies. Having concrete examples ready will showcase your problem-solving skills and attention to detail.
✨Tip Number 4
Demonstrate your ability to multitask by sharing experiences where you've handled multiple projects simultaneously. This is crucial for the role, so highlighting your time management skills will make you a more attractive candidate.
We think you need these skills to ace Specialist I, Merchant Applications
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Third Party Merchant Applications Specialist. Familiarise yourself with the key tasks such as onboarding processes, compliance requirements, and account maintenance.
Tailor Your CV: Highlight your experience with third-party processors and any relevant skills that align with the job description. Emphasise your problem-solving abilities, attention to detail, and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the merchant processing environment. Mention specific experiences where you've successfully managed applications or resolved discrepancies, demonstrating your fit for the position.
Proofread Your Application: Ensure that your CV and cover letter are free from errors. A well-presented application reflects your attention to detail, which is essential for this role. Consider asking a friend or using tools to help with proofreading.
How to prepare for a job interview at Payroc
✨Understand Third-Party Processing
Make sure you have a solid grasp of third-party processing workflows. Familiarise yourself with the specific requirements and compliance guidelines that these processors have, as this knowledge will be crucial during your interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved issues in previous roles. This position requires a proactive mindset, so demonstrating your ability to tackle potential roadblocks will impress the interviewers.
✨Highlight Your Attention to Detail
Since accuracy is key in this role, be ready to discuss how you ensure data accuracy in your work. Bring up any relevant experiences where your attention to detail made a significant difference in the outcome.
✨Demonstrate Strong Communication Abilities
This role involves liaising with various teams and external partners. Prepare to discuss how you've effectively communicated and coordinated with different stakeholders in past positions, showcasing your interpersonal skills.
