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For Companies At a Glance
- Tasks: Lead our sales team and ensure exceptional customer experiences in the car industry.
- Company: Join Mervyn Stewart, a family-run business serving the community for 60 years.
- Benefits: Enjoy uncapped earnings, a company car, pension scheme, and 30 days holiday.
- Why this job: Be part of a progressive company that values recognition, inclusion, and career development.
- Qualifications: Proven track record in sales management with excellent communication and leadership skills.
- Other info: We are an equal opportunities employer committed to a positive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an ambitious and highly motivated Sales Manager to lead our sales department at our New and Used Cars site in Conlig. This is a fantastic opportunity to work with established car brands and be part of an incredible journey. Mervyn Stewart is a family-run business that has been looking after the motoring needs of the local community for 60 years.
With a responsibility for new and used cars, the successful candidate will help us achieve our commitment to delivering exceptional customer care and professional franchise representation. The role requires leadership skills and the ability to implement an agreed business plan. The successful candidate will be enthusiastic, forward-thinking with great attention to detail. It is essential that the individual possesses excellent communication skills, team-building qualities, can demonstrate commercial awareness and possess an infectious determination to succeed.
In every aspect of our retailing, the aim is always to exceed customer expectations and so customer care is of paramount importance. Within this role, you will be helping lead from the front to ensure that our customers receive the best possible sales experience. Communication is key within our dealership, not only to ensure a 5-star customer experience but to build solid working relationships with suppliers, customers, and colleagues.
About you
- You must be able to demonstrate a profitable and successful track record delivering outstanding results coupled with delivering exceptional customer service.
- You will be a driven individual working towards the achievement of KPIs with the ambition and desire to push the department forward.
- As a proactive member of the Management team, you will be required to run an efficient operation ensuring high levels of customer satisfaction as measured by the Brand.
- Motivating and developing staff to perform to the best of their ability.
- Develop and agree sales plans and budgets for both new cars, used cars, accessories and value-added products.
- Build and maintain the relationship between Sales and After Sales ensuring the customer experience is maximised and that repeat business opportunities are not missed.
- Play a key role in ensuring adherence to Brand Standard Audit requirements.
- Build the team to maximise all income opportunities while delivering an exceptional customer experience.
- Ensure the department complies fully with FCA guidelines and regulations.
The package
- A competitive industry salary with uncapped bonus opportunities.
- Company car.
- Company Pension Scheme.
- Manufacturer training and development programme.
Our benefits include:
- 30 days holidays (including stats) increasing with long service.
- Health, Wellbeing and Discount Shopping Membership.
- Employee discounts.
- Long service recognition.
- Staff celebration events.
- Company awards.
- Company culture of recognition and inclusion.
Mervyn Stewart is so much more than a place to earn a pay cheque and we want you to be a part of it. We are always growing on our journey and always striving for the best, both for our customers and our staff. This is your opportunity to develop your career in a progressive company within the motor industry.
Mervyn Stewart are an equal opportunities employer. We aim to provide quality, secure employment to staff in an atmosphere free from aggression and hostility. We appreciate the efforts of our colleagues and recognise application as well as achievement. Mervyn Stewart reserve the right to expand the criteria to aid shortlisting. The application will close when we have received the required quality or number of applications.
Skills: Sales team management, Sales targets, Coaching and Mentoring, Good time management, Communication skills, Attention to detail, Regulatory compliance.
Benefits: Company Vehicle, Pension Fund, Performance Bonus.
Sales Manager employer: Mervyn Stewart
Contact Detail:
Mervyn Stewart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with the car brands that Mervyn Stewart represents. Understanding their unique selling points and customer demographics will help you demonstrate your commercial awareness during discussions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully motivated a team or improved sales performance. This will highlight your ability to lead from the front.
✨Tip Number 3
Brush up on FCA guidelines and regulations relevant to the automotive industry. Being knowledgeable about compliance will show your commitment to maintaining high standards in customer care and operational efficiency.
✨Tip Number 4
Think about how you can contribute to building strong relationships within the dealership. Prepare ideas on how to enhance communication between sales and after-sales teams to maximise customer satisfaction and repeat business.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in the automotive industry. Emphasise your track record of achieving sales targets and delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous positions.
Highlight Key Skills: In your application, clearly outline your leadership skills, communication abilities, and commercial awareness. Use concrete examples to demonstrate how these skills have contributed to your past successes.
Showcase Your Understanding of the Brand: Research Mervyn Stewart and their values. In your application, express your understanding of their commitment to customer care and how you can contribute to maintaining high standards within the dealership.
How to prepare for a job interview at Mervyn Stewart
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles, highlighting any successful outcomes that resulted from your leadership.
✨Emphasise Customer Care
Customer satisfaction is key in this role. Be ready to discuss your approach to delivering exceptional customer service and how you’ve ensured high levels of customer satisfaction in past positions. Use specific examples to illustrate your commitment.
✨Demonstrate Commercial Awareness
Understanding the market and being commercially savvy is crucial. Research the car industry trends and be prepared to discuss how you can apply this knowledge to drive sales and meet KPIs at Mervyn Stewart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to overcome challenges in sales or team management, and be ready to explain your thought process and the results achieved.
