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- Tasks: Guide customers through their car buying journey and provide exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on delivering outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a willingness to learn are key.
- Other info: Diversity is valued; all enthusiastic applicants are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big: Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Group 1 Automotive. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Executive.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've met targets and built relationships with customers, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your enthusiasm for customer service. During any interactions, emphasise your passion for helping customers and creating positive experiences, as this aligns with the core values of the company.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant sales or customer service experience. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to deliver outstanding customer service and meet sales targets, while also reflecting the company's core values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in delivering outstanding customer experiences. Share examples from your previous roles where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Product Knowledge
Familiarise yourself with Mercedes-Benz products and services before the interview. Being able to discuss specific models or features will show that you're proactive and genuinely interested in the role.
✨Highlight Your Sales Achievements
Prepare to discuss your past sales experiences and how you've met or exceeded targets. Use specific metrics or examples to illustrate your success, as this will demonstrate your capability as a Sales Executive.
✨Emphasise Teamwork and Collaboration
Since teamwork is one of the core values, be ready to share instances where you worked effectively within a team. Highlight how you contributed to group success and how you value collaboration in achieving goals.
