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For Companies At a Glance
- Tasks: Greet guests, serve drinks and food, and ensure a memorable experience.
- Company: Join Dirty Martini, an award-winning cocktail bar known for exceptional training and growth opportunities.
- Benefits: Enjoy 50% off food and drink, early pay access, and generous service charges.
- Why this job: Be part of a fun, vibrant team in a creative environment that values your input.
- Qualifications: Excellent customer service skills and a friendly personality are essential.
- Other info: This is a part-time role with shifts mainly on weekends, offering up to £12.21 per hour.
What’s in It for You?
- Earn as you learn – with skill based pay we will increase your hourly rate as you develop new skills.
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
This is a PART TIME vacancy, with shifts based over weekends, and a wage of up to £12.21 plus service charge and tips per hour.
About Us:
Dirty Martini isn't just any cocktail bar; we're an industry-leading brand that believes in providing exceptional training, competitive pay, and endless opportunities for growth. You'll have the chance to work alongside top professionals, get creative with menu design, and even attend product tastings and showcases. It's an experience like no other!
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
About Nightcap:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values:
- We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
- Proud AF - Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
- People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.
Floortender - Dirty Martini employer: Dirty Martini (Nightcap Plc.) Careers
Contact Detail:
Dirty Martini (Nightcap Plc.) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floortender - Dirty Martini
✨Tip Number 1
Familiarise yourself with Dirty Martini's menu and drink offerings. Being knowledgeable about the cocktails and food will help you engage with guests and answer their questions confidently, making a great first impression.
✨Tip Number 2
Showcase your customer service skills during any interactions you have before the interview. Whether it's in person or over the phone, demonstrating a friendly and outgoing personality can set you apart from other candidates.
✨Tip Number 3
Research the values and culture of Nightcap. Understanding their commitment to creating great experiences and fostering personal development will allow you to align your answers and show that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your multitasking abilities. As a Floortender, you'll need to juggle various tasks during busy periods, so think of examples from past experiences where you've successfully managed multiple responsibilities at once.
We think you need these skills to ace Floortender - Dirty Martini
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any roles where you interacted with guests, as this is crucial for a Floortender position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer experiences. Mention specific skills that align with the job description, such as multitasking and communication abilities.
Showcase Your Personality: Since the role requires a friendly and outgoing personality, let your character shine through in your application. Use a conversational tone and share anecdotes that demonstrate your enthusiasm for working with people.
Highlight Relevant Skills: In your application, make sure to mention any knowledge of responsible alcohol service and your ability to work in a fast-paced environment. These skills are essential for the Floortender role at Dirty Martini.
How to prepare for a job interview at Dirty Martini (Nightcap Plc.) Careers
✨Show Your Passion for Customer Service
As a Floortender, your role revolves around creating memorable experiences for guests. During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service.
✨Be Prepared to Discuss Multitasking
The job requires strong multitasking abilities, especially during busy hours. Be ready to discuss situations where you've successfully managed multiple tasks at once. Highlighting your ability to stay organised under pressure will impress the interviewers.
✨Familiarise Yourself with the Menu
Knowledge of the menu is crucial for engaging with guests and providing recommendations. Before the interview, take some time to research Dirty Martini's offerings. Being able to discuss their drinks and food will show your enthusiasm and preparedness.
✨Emphasise Team Collaboration
Collaboration is key in a fast-paced environment like Dirty Martini. Share examples of how you've worked effectively within a team in the past. This will highlight your ability to contribute positively to the team dynamic and ensure smooth service.
