Vendor Management Analyst

The opportunity involves supporting the Supplier Managers in maintaining supplier relationships throughout their lifecycle, as well as supplier performance reporting and analysis within the team. You will be responsible for the input of supplier information into databases, trackers, dashboards, and scorecards, contributing to a mature supplier management practice.

Accountabilities:

• Manage multiple Tier 3 & 4 suppliers.
• Conduct structured and regular service reviews with supplier partners, ensuring performance and value are tracked and reported.
• Ensure remedial action plans are in place where required.
• Monitor and measure supplier performance using dashboards and scorecards, contributing to relevant performance analysis and reporting.
• Manage day-to-day communications with suppliers to support a strong collaboration culture and ensure alignment with agreed priorities.
• Work closely with the Contracts and Commercial team in maintaining governance, audit, and compliance processes for supplier management.
• Collaborate with suppliers to develop product roadmaps that drive innovation and value for the business.
• Identify and document any delivery risks during supplier on and off-boarding.
• Track compliance and ensure suppliers meet their contractual obligations and risk management requirements.
• Provide active support within the Running Great Restaurants Technology (RGRT) team to foster a positive, high-performing culture that aligns with company values.

Team Structure:

The Supplier Management Analyst will operate within the Supplier Management team and as part of the Running Great Restaurants Technology department.

Customers:

• Supplier partners
• Supplier Management and wider Technology teams
• Global Vendor Management Office
• Colleagues in other McDonald’s markets and our global offices and segment functions

Background Requirements:

• Experience in managing suppliers.
• Experience in supplier governance.
• Experience working with a diverse range of technology suppliers driving continuous improvement in the availability and performance of their products and services.
• Ability to interpret data and present it back to suppliers and stakeholders in an appropriate format and level of detail.
• Excellent interpersonal and communication skills and commercial acumen.
• Ability to build collaborative working relationships with suppliers and stakeholders including McDonald’s Franchisees.
• Familiarity with supplier contract terms, SLAs, and knowledge of supplier governance practices.
• Experience in building and maintaining product roadmaps and prioritised backlog.

Person Specification:

• Detail-driven and able to identify trends and improvement activity through problem-solving skills.
• Organised and able to adapt quickly to changing priorities.
• Confident in influencing and negotiating with suppliers to drive better value.
• Proficient in relevant tools e.g. Excel, Power BI, Tableau, PowerPoint.
• Able to manage multiple supplier relationships and handle competing priorities.

Company Vision and Culture:

Our Global vision is to build a better McDonald’s. In the UK and Ireland, we are working hard to be the best-loved restaurant company. McDonald’s is defined by its culture, which shapes and informs everything we think and do. Our culture motivates and inspires us to attract and retain great talent, creating a positive, energising, exceptional working environment for all.

We embrace diversity and are committed to creating an inclusive culture that allows people to be their authentic selves, helping us to better serve our customers. We do not tolerate inequality, injustice, or discrimination of any kind.