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- Tasks: Handle insurance enquiries, liaise with brokers, and manage claims across departments.
- Company: AWE is a leading nuclear security technology company located between Reading and Basingstoke.
- Benefits: Enjoy a 9-day working fortnight, flexible hours, and a market-leading pension scheme.
- Why this job: Join a collaborative team, enhance your skills, and contribute to impactful insurance solutions.
- Qualifications: A-Level education or equivalent experience in insurance; strong communication and Microsoft Office skills required.
- Other info: Interviews conducted via TEAMs; Developed Vetting required for the role.
The predicted salary is between 30700 - 35000 £ per year.
Location: RG7 4PR, located between Reading and Basingstoke. You will be required on site or at Green Park (Reading) up to 3 days per week.
Package: £36,710 - £40,000
Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.
Let us introduce the role… A typical day for an Insurance Specialist at AWE Nuclear Security Technologies could look like this:
- Handling multiple insurance enquiries from across the business and providing advice accordingly.
- Liaising with the insurance broker on complex matters.
- Working with multiple AWE departments to ensure the timely provision of information required by insurers in support of claims management.
- Consulting with various AWE Subject Matter Experts to gather and review information required by the insurance broker in support of annual corporate insurance renewals and adjustments.
- Analysing business reports to extract renewal information required by insurers.
- Checking the periodic claims reports received from insurers.
- Preparing periodic reports to send to insurers.
- Reviewing and maintaining the AWE Insurance Portal, the published set of Insurance FAQs, Insurance Procedures, Templates and Work Instructions.
- Processing insurance payments.
Who are we looking for? Someone with:
- Experience of working in an insurance environment.
- A comprehensive understanding of various classes of business insurance and the ability to interpret policy wordings.
- Excellent written and verbal communication skills.
- Excellent stakeholder management skills.
- Self-motivated with a proactive approach to identifying, prioritising and resolving issues.
- A team player who can identify and deliver upon improvement opportunities.
- Proficient in the Microsoft Office suite of applications (esp. Outlook, Excel and Word).
- Microsoft SharePoint experience is highly desirable.
Qualifications: Educated to 'A' Level standard or higher (or has gained equivalent insurance experience). While not required, certifications or designations in insurance are advantageous.
Some reasons we think you'll love it here:
- 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave.
- Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
- Life Assurance (4 x annual salary).
Important info: You will need to obtain Developed Vetting which is funded by us if you are offered the role. Interviews are 75 minutes on TEAMs.
Customer Contracts Specialist - Insurance employer: AWE
Contact Detail:
AWE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contracts Specialist - Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance classes relevant to the role. Understanding the nuances of various business insurance types will help you stand out during discussions and demonstrate your expertise.
✨Tip Number 2
Brush up on your stakeholder management skills. Since the role involves liaising with multiple departments, showcasing your ability to communicate effectively and manage relationships will be crucial in your interviews.
✨Tip Number 3
Prepare to discuss your experience with Microsoft Office, especially Excel and SharePoint. Being able to articulate how you've used these tools in previous roles can give you an edge, as they are essential for this position.
✨Tip Number 4
Research AWE's corporate culture and values. Understanding what makes AWE unique and aligning your personal values with theirs can help you convey why you're a great fit for the team during your interview.
We think you need these skills to ace Customer Contracts Specialist - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance sector. Emphasise your understanding of various classes of business insurance and any specific achievements that demonstrate your skills in stakeholder management and communication.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your proactive approach to problem-solving and how you can contribute to the team at AWE. Don't forget to express your interest in their flexible working options.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications, especially Excel and Word. If you have experience with SharePoint, make sure to mention it as it's highly desirable for this position.
Prepare for the Interview: Since interviews will be conducted on TEAMs, ensure you are comfortable with the platform. Prepare to discuss your previous insurance experience and how you handle multiple enquiries and claims management. Be ready to provide examples of how you've improved processes in past roles.
How to prepare for a job interview at AWE
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of various classes of business insurance. Be prepared to discuss policy wordings and demonstrate your understanding of how they apply to real-world scenarios.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated complex information in previous roles.
✨Demonstrate Stakeholder Management
Be ready to discuss your experience in managing stakeholders. Think of specific instances where you successfully collaborated with different departments or individuals to achieve a common goal.
✨Highlight Your Proactive Approach
Prepare to share examples of how you've identified and resolved issues in the past. This will showcase your self-motivation and proactive approach, which are key traits for the Customer Contracts Specialist role.
