Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families at risk of homelessness and deliver high-quality housing services.
- Company: Join Bath & North East Somerset Council, dedicated to improving lives in the community.
- Benefits: Enjoy flexible work options, comprehensive training, and career development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive, high-performing team.
- Qualifications: Degree or relevant housing qualification with strong communication skills and housing legislation knowledge.
- Other info: Opportunity for remote work and extensive training provided.
The predicted salary is between 36000 - 60000 £ per year.
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. It’s an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years. We are now looking for an enthusiastic Senior Housing Advisor to join our high performing housing options and homelessness team to make a real difference supporting families and individuals at risk of homelessness.
About the role
The postholder will assist the Housing Options & Homelessness Team Leader in supporting the housing options team to deliver a high-quality service tasked with reducing homelessness. The team consists of 12 staff who perform both housing advice and homelessness decision roles. B&NES is a high-performing Council with relatively few households in temporary accommodation, reflecting the team's excellent work. This is a full time role, 37 hours per week, permanent contract. The role is primarily based in Bath but you may need to work from other locations in the district. There is also the opportunity to work from home by agreement.
About you
- An in depth knowledge of housing and homelessness legislation and experience in providing frontline housing options or homelessness services.
- A Degree and/or a relevant specialist Housing qualification in Housing Advice or equivalent.
- Excellent communication skills in all forms with the ability to influence, use empathy to understand complex situations, and to advise others.
- Be capable of performing efficiently and effectively in a high-pressure, fast-paced environment, handling challenging client behaviours with composure, integrity, and effectiveness.
You can expect:
- A comprehensive induction.
- Regular supervision with your line manager.
- Extensive training opportunities, through the council’s training package covering IT skills and Safeguarding and Child Protection courses.
- Career development opportunities for example, apprenticeships, qualifications, shadowing and coaching opportunities.
Interested to find out more? If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Tracy Pullen at Tracy_Pullen@bathnes.gov.uk.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
About Bath & North East Somerset Council. Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath & North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
We are a Disability Confident Employer.
Senior Housing Advisor employer: Bath & North East Somerset Council
Contact Detail:
Bath & North East Somerset Council Recruiting Team
Tracy_Pullen@bathnes.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Advisor
✨Tip Number 1
Familiarise yourself with the Housing Plan 2025-30 and the specific goals it sets out. This will not only help you understand the council's priorities but also allow you to demonstrate your alignment with their vision during any discussions or interviews.
✨Tip Number 2
Network with current employees in the housing options and homelessness team. Reach out on platforms like LinkedIn to gain insights into the team dynamics and the challenges they face, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled challenging client behaviours. The role requires composure and empathy, so having concrete examples ready will showcase your suitability for the position.
✨Tip Number 4
Research the latest housing and homelessness legislation relevant to the role. Being well-versed in current laws will not only boost your confidence but also demonstrate your commitment to providing high-quality service in this field.
We think you need these skills to ace Senior Housing Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Housing Advisor position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in housing options and homelessness services. Emphasise your knowledge of housing legislation and any qualifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving people's lives through housing services. Use specific examples from your past experiences to demonstrate your communication skills and ability to handle challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bath & North East Somerset Council
✨Know Your Legislation
Make sure you have a solid understanding of housing and homelessness legislation. Be prepared to discuss specific laws and how they apply to real-life situations, as this will demonstrate your expertise and readiness for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've effectively communicated with clients in challenging situations to highlight your ability to influence and advise.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss past experiences where you've successfully navigated complex situations or resolved conflicts. This will show your capability to handle high-pressure environments and challenging client behaviours with composure.
✨Express Your Passion for Community Impact
Convey your enthusiasm for making a difference in people's lives through housing services. Share any relevant experiences that reflect your commitment to community service and how you align with the council's values.
