Senior Housing Advisor

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. It’s an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years. We are now looking for an enthusiastic Senior Housing Advisor to join our high performing housing options and homelessness team to make a real difference supporting families and individuals at risk of homelessness. About the role The postholder will assist the Housing Options & Homelessness Team Leader in supporting the housing options team to deliver a high-quality service tasked with reducing homelessness. The team consists of 12 staff who perform both housing advice and homelessness decision roles. B&NES is a high-performing Council with relatively few households in temporary accommodation, reflecting the team\’s excellent work. This is a full time role, 37 hours per week, permanent contract. The role is primarily based in Bath but you may need to work from other locations in the district. There is also the opportunity to work from home by agreement. About you You will have: An in depth knowledge of housing and homelessness legislation and experience in providing frontline housing options or homelessness services. A Degree and/or a relevant specialist Housing qualification in Housing Advice or equivalent. Excellent communication skills in all forms with the ability to influence, use empathy to understand complex situations, and to advise others. Be capable of performing efficiently and effectively in a high-pressure, fast-paced environment, handling challenging client behaviours with composure, integrity, and effectiveness. You can expect A comprehensive induction. Regular supervision with your line manager. Extensive training opportunities, through the council’s training package covering IT skills and Safeguarding and Child Protection courses. Career development opportunities for example, apprenticeships, qualifications, shadowing and coaching opportunities. Interested to find out more? If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Tracy Pullen at Tracy_Pullen@bathnes.gov.uk . We reserve the right to close this advertisement early if we receive a high volume of suitable applications. About Bath & North East Somerset Council. Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath & North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to our benefits . At Bath & North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at our values . We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at Equality, Diversity and Inclusion . We are a Disability Confident Employer – find out more at Disability Confident . #J-18808-Ljbffr