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For Companies At a Glance
- Tasks: Assist in property management, customer service, and administrative tasks.
- Company: Join a leading Build to Rent operator with a strong reputation in Real Estate.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a dynamic work environment.
- Why this job: Be part of a supportive team that values resident satisfaction and community building.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Located in beautiful Surrey, perfect for those who love vibrant communities.
The predicted salary is between 25000 - 30000 £ per year.
Location: Surrey
Salary: £25,000 - £30,000 plus Bonus
Jackson Sims Recruitment have partnered with a leading Build to Rent operator who are looking for an Assistant Property Manager to support their on site Property Management & Lettings team in Surrey.
Key Responsibilities:
- Provide exceptional customer service to both current and prospective residents.
- Address day-to-day inquiries promptly and efficiently throughout residents' tenancy.
- Welcome residents upon move-in and ensure their apartment meets standards before occupation.
- Maintain front-of-house standards and uphold the upkeep of communal areas.
- Conduct viewings for potential residents.
- Proactively solicit feedback from residents to enhance our performance.
- Assist residents with maintenance requests and address any defects promptly.
- Support home inspections and assist with necessary arrangements.
- Manage general administration tasks and maintain records, including inventory bookings, check-out reports, and filing tenancy paperwork and legal documents, ensuring resident accounts are regularly audited and updated in our property management system.
- Maintain comprehensive records of all communications, including emails, conversations, requests, and complaints, using our Property Management System.
- Support the General Manager in ensuring Health & Safety compliance.
Assistant Property Manager - Build to Rent employer: Jackson Sims Recruitment
Contact Detail:
Jackson Sims Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager - Build to Rent
✨Tip Number 1
Familiarise yourself with the Build to Rent sector. Understanding the unique aspects of this market will help you stand out during interviews, as you'll be able to discuss trends and challenges specific to the industry.
✨Tip Number 2
Network with professionals in property management. Attend local real estate events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the Assistant Property Manager role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Since the role involves interacting with residents, think of examples from your past experiences where you provided exceptional service or resolved conflicts effectively.
✨Tip Number 4
Research the company’s values and mission. Being able to articulate how your personal values align with theirs during an interview can make a strong impression and show that you're genuinely interested in the position.
We think you need these skills to ace Assistant Property Manager - Build to Rent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Use keywords from the job description, such as 'customer service', 'maintenance requests', and 'administration tasks' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to provide exceptional customer service. Mention specific examples of how you've handled inquiries or resolved issues in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Mention any experience with property management systems or handling tenant communications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in property management.
How to prepare for a job interview at Jackson Sims Recruitment
✨Showcase Your Customer Service Skills
As an Assistant Property Manager, exceptional customer service is key. Be prepared to share examples of how you've handled resident inquiries or complaints in the past, demonstrating your ability to resolve issues efficiently and maintain a positive atmosphere.
✨Familiarise Yourself with Property Management Systems
Understanding property management software is crucial for this role. Research common systems used in the industry and be ready to discuss any experience you have with them, as well as your ability to learn new technologies quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face, such as handling maintenance requests or conducting viewings, and prepare structured responses that highlight your proactive approach.
✨Demonstrate Your Teamwork Abilities
This role involves working closely with the Property Management & Lettings team. Be ready to discuss your experience collaborating with others, how you contribute to a team environment, and any specific instances where teamwork led to successful outcomes.
