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- Tasks: Support IT Manager with admin duties, asset management, and vendor relationships.
- Company: Join a dynamic team focused on efficient IT service delivery.
- Benefits: Enjoy a hybrid work model with flexible remote options.
- Why this job: Great opportunity to develop skills in IT administration and analysis while making an impact.
- Qualifications: Experience in asset management and vendor relations is essential; no technical support required.
- Other info: Ideal for those within commuting distance of Birmingham.
The predicted salary is between 30000 - 42000 £ per year.
The IT Administrator / Analyst supports the IT Manager in the day-to-day administrative management duties providing non-technical coordination, administration, and support to assist the department in the efficient and successful delivery of IT Services. This is a hybrid role that requires a maximum of 2 days per week on-site.
I am keen to talk to any Administrator or Analyst with experience of Asset Management, 3rd party Vendor relationships, planning, and coordination within an IT support environment - THIS IS NOT a technical support role, rather an administrative/analysis based function.
Responsibilities include:
- Maintaining the portfolio plan, maintaining demand management/capacity
- Producing the IT Team performance pack utilizing data from various sources (internal and external)
- Supporting the IT Manager with contract and vendor management and demand management for the IT team.
Activities:
- Co-ordinates the IT portfolio of work, working with the wider IT Team
- Supports the overall management of the IT budget, including raising purchase orders (POs) and receipting of POs for the IT function and query resolution
- Produces and distributes the monthly IT performance pack - pulling together the KPIs across the various data sources
- Maintains and tracks the IT assets (software and hardware), including computers, peripherals, phones, software licenses, and other equipment, and works with IT Operations and IT Security to ensure the list is accurate
- Supports the IT Manager with supplier and contract management and provides details on supplier performance from the KPIs
- Co-ordinates the resource planning and maintains the demand management of the IT Team
- Works with Procurement, Finance, and IT colleagues to ensure new IT suppliers are smoothly transitioned in/out
This role would suit an Administrator or Analyst from an IT environment with experience of both Asset Management and 3rd party Vendors, within a commutable distance of Birmingham. IMPORTANT: THIS IS NOT AN IT SUPPORT ROLE.
IT Administrator/analyst employer: Harvey Nash Group
Contact Detail:
Harvey Nash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator/analyst
✨Tip Number 1
Familiarise yourself with IT Asset Management principles and practices. Understanding how to track and manage IT assets effectively will give you a significant edge in the interview process, as this is a key responsibility of the role.
✨Tip Number 2
Brush up on your vendor management skills. Since the role involves managing relationships with third-party vendors, being able to discuss your experience in coordinating with suppliers and ensuring performance standards will be crucial.
✨Tip Number 3
Prepare to discuss your experience with budget management and financial processes. Being able to demonstrate your understanding of raising purchase orders and managing budgets will show that you are well-suited for the administrative aspects of this position.
✨Tip Number 4
Highlight your organisational and coordination skills. This role requires effective planning and resource management, so be ready to provide examples of how you've successfully coordinated projects or managed multiple tasks in previous roles.
We think you need these skills to ace IT Administrator/analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT administration and analysis. Focus on your skills in asset management, vendor relationships, and project coordination, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, emphasise your understanding of the non-technical aspects of IT support. Mention specific examples of how you've successfully managed IT portfolios or vendor relationships in previous roles.
Highlight Relevant Skills: Clearly outline your skills related to budget management, performance tracking, and resource planning. Use bullet points to make this information easy to read and impactful.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Harvey Nash Group
✨Understand the Role
Make sure you have a clear understanding of the responsibilities outlined in the job description. Familiarise yourself with terms like Asset Management and Vendor Relationships, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in administrative tasks, project coordination, and managing vendor relationships. This will help illustrate your suitability for the role.
✨Prepare Questions
Think of insightful questions to ask the interviewer about the IT team's structure, current projects, or challenges they face. This shows your interest in the role and helps you assess if it's the right fit for you.
✨Highlight Soft Skills
Since this role is not technical, emphasise your organisational skills, attention to detail, and ability to communicate effectively with various stakeholders. These soft skills are crucial for success in an administrative position.
