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- Tasks: Join our team to streamline account opening and enhance customer service.
- Company: Be part of a dynamic bank focused on quality and compliance.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Make an impact by ensuring error-free operations and excellent customer experiences.
- Qualifications: Must be tech-savvy, especially in Microsoft Office, and have basic banking knowledge.
- Other info: Work closely with IT and participate in exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Associate – Account Opening for our Harrow office. Job Role – To assist with the everyday process of the Branch Operations team relating to (1) Account opening (2) Clearing and Customer services of the Liability Operations / Customer Services for the purpose of assuring quality, ensure an error free, mitigating against risk and ensuring adherence to the AML and KYC procedures of the bank and good customer service. Keeping and updating MI and record keeping. JOB RESPONSIBILITY: Account Opening Responsible for the verification of all processed forms on Finacle. Ensure that the Omni Flow queue is closed post verification. Ensure that TATs and T+1 to be maintained for all new account and maintenance forms received. Responsible for informing the Branches on discrepancies. Ensure that all rejections / exceptions are cleared / notified to the Branch within 24hrs Handle incoming telephone and queries emanating from the branches Ensure adherence to the AML and KYC procedures of the bank. Understand the Internet Banking and Debit Card process Involve in data cleaning activities as required to be carried as per the FCA SCV requirement and ensure monthly / quarterly quality checks and reconciliations are done as per process To manage the upload of files on CRM also weekly reporting to branches of overdue tickets Manage the HMRC file reconciliation and yearly reporting to HMRC in relation to Section 17 and EUSD Understand the process of Vendor file uploads and online banking platforms that are used Other Responsibilities Ensure that Daily / Monthly / Quarterly presentations are prepared as per requirement and any other reports as required by Assistant Manager & Head Branch Operations. Ensure that any other daily / weekly / monthly reports are maintained and produced as per Business requirement. To work very closely with IT for doing UAT and work on Business requirements as applicable to by Assistant Manager & Head Branch Operations. To undertake any other duties as delegated by the Assistant Manager – Head Branch Operations. Any other projects relating to operations as required from time to time COMPETENCY Must be computer literate and very conversant with Microsoft Office Suite, with expertise in Microsoft Excel and Microsoft Word. Should be conversant with basic knowledge of banking operations and the related processes and procedures. REPORTING RELATIONSHIP Reports to the Assistant Manager
Account Opening Analyst employer: State Bank of India UK
Contact Detail:
State Bank of India UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Opening Analyst
✨Tip Number 1
Familiarize yourself with the specific AML and KYC procedures of the bank. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance and risk management.
✨Tip Number 2
Brush up on your knowledge of Finacle and Omni Flow systems, as these are crucial for the role. Being able to discuss your experience or understanding of these tools can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data management and reporting. Highlight any previous roles where you maintained records or produced reports, as this is a key responsibility in the position.
✨Tip Number 4
Showcase your communication skills, especially in handling queries and discrepancies. Be ready to provide examples of how you've effectively communicated with teams or branches in past roles.
We think you need these skills to ace Account Opening Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Opening Analyst position. Understand the key responsibilities, such as account verification, adherence to AML and KYC procedures, and customer service expectations.
Tailor Your CV: Customize your CV to highlight relevant experience in banking operations, particularly in account opening and customer service. Emphasize your proficiency with Microsoft Office Suite, especially Excel and Word, as well as any experience with compliance processes.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your enthusiasm for working in the banking sector. Mention specific experiences that demonstrate your ability to handle discrepancies, manage reports, and work closely with IT for UAT.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no grammatical errors or typos, as attention to detail is crucial for this role.
How to prepare for a job interview at State Bank of India UK
✨Understand AML and KYC Procedures
Make sure you have a solid understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. Be prepared to discuss how these regulations impact account opening processes and how you ensure compliance in your previous roles.
✨Familiarize Yourself with Banking Operations
Brush up on your knowledge of banking operations, especially those related to account opening and customer service. Being able to speak confidently about these processes will show that you're well-prepared for the role.
✨Highlight Your Attention to Detail
Since the role involves verifying processed forms and ensuring error-free operations, be ready to provide examples from your past experiences where your attention to detail made a significant difference in your work.
✨Prepare for Technical Questions
Given the emphasis on using tools like Finacle and CRM systems, be prepared to answer technical questions or even demonstrate your proficiency with relevant software. Familiarity with Microsoft Excel will also be crucial, so consider discussing any advanced functions you are comfortable with.
