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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver excellent customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague benefits.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small to medium team in retail, strong leadership, and communication skills required.
- Other info: Flexible working hours and a permanent 40-hour contract available.
The predicted salary is between 28800 - 43200 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...
We are currently recruiting for a Floor Manager to join our store team in Bridgwater, Somerset! This is a full time role and being flexible with your working pattern will be essential.
About the RoleAs a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability to deliver KPIs
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
About YouIdeal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a can do attitude
At B&M, we're not just any retailer. We're one of the fastest-growing in the UK, with over 750 stores and an exciting plan for new openings in 2025. Joining us means you can be a part of an extraordinary journey. But it's not just our rapid expansion that sets us apart; it's our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing down and with that, the possibilities for you are endless!
What We Offer:- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Our roles don't tend to be around for long, so apply now to avoid disappointment!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Manager in Bridgwater employer: B&M Retail Ltd
Contact Detail:
B&M Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Bridgwater
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes us unique will help you align your answers during the interview, showcasing how you can contribute to our team and customer service ethos.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Showcase your flexibility and adaptability. As a Floor Manager, you'll need to handle various challenges, so be prepared to discuss how you've successfully managed change or unexpected situations in past roles.
✨Tip Number 4
Research common KPIs in retail management and be ready to discuss how you have met or exceeded these in your previous positions. This will demonstrate your understanding of the role and your commitment to achieving results.
We think you need these skills to ace Floor Manager in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in a retail environment. Use specific examples that demonstrate your leadership skills and ability to deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your motivation to lead a team. Mention how your previous experiences align with the responsibilities of a Floor Manager and express your enthusiasm for the opportunity at B&M.
Highlight Relevant Skills: In your application, emphasise your effective communication skills, ability to motivate others, and your flexible approach. These are key attributes that B&M is looking for in a candidate.
Showcase Your Achievements: Include any relevant achievements or KPIs you have met in your previous roles. This could be sales targets, customer satisfaction scores, or successful team projects that demonstrate your capability as a leader.
How to prepare for a job interview at B&M Retail Ltd
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated your team or improved store performance.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key for this role, be ready to discuss your approach to ensuring high levels of customer satisfaction. Think of specific instances where you went above and beyond for customers.
✨Familiarise Yourself with KPIs
The role requires a strong knowledge of KPIs. Brush up on what KPIs are relevant in retail and be prepared to discuss how you've used them to drive sales and improve efficiency in your previous roles.
✨Demonstrate Flexibility and Adaptability
With the need for a flexible working pattern, highlight your adaptability in previous positions. Share examples of how you've successfully managed changing priorities or unexpected challenges in a fast-paced environment.
