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- Tasks: Engage with clients, develop proposals, and support project delivery in a dynamic sales environment.
- Company: Join Phoenix Health and Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, professional development opportunities, and a supportive team culture.
- Why this job: Make an impact by converting leads into long-term clients while growing your career in a thriving company.
- Qualifications: Experience in consultative sales, strong communication skills, and familiarity with CRM systems are essential.
- Other info: Guaranteed interviews for candidates with disabilities who meet the criteria.
The predicted salary is between 24000 - 40000 £ per year.
Location: Hybrid / Cannock, WS12 2HA
Salary: Up to £40,000 DoE + up to £20,000 commission per annum
Contract Type: Permanent
What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment.
Why Do We Want You
Are you a driven Account Manager ready to make your mark in a brand new role? Phoenix Health and Safety, part of Wilmington plc, are looking for an Account Manager to play a pivotal role in Phoenix's commercial engine. You will be converting qualified opportunities into long-term customers, acting as the first face-to-face point of contact after the outbound team. This role is responsible for running discovery meetings, developing client-specific proposals, and supporting the delivery of high-value tenders. Working closely with the Nurturing and Key Account teams, this is a consultative, commercially focused role with clear revenue responsibilities.
Please note: We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!
Job Purpose, Tasks, and Responsibilities
You will be responsible for:
- Introductory & Discovery Meetings: Conduct structured introductory meetings with prospective clients passed from the Outbound Sales team. Use consultative questioning to understand compliance needs, pain points, and business goals. Qualify opportunities further and present the Phoenix value proposition in a compelling, relevant way.
- Proposal Development & Presentation Delivery: Collaborate with Nurturing and Account Management teams to develop tailored proposals, pricing, and solutions. Support and co-deliver client presentations and key pitch meetings, particularly for mid-to-large opportunities. Ensure all documentation reflects a clear understanding of client challenges, timelines, and success criteria.
- Tender & Project Support: Contribute to the preparation of key project bids and tenders, ensuring commercial and operational alignment. Act as a liaison between sales, delivery, and leadership to ensure accurate scopes and deliverables. Support pre-contract onboarding to ensure smooth transition to account delivery teams.
- CRM, Forecasting & Reporting: Maintain all meeting notes, proposal stages, and deal statuses in HubSpot. Track conversion metrics and maintain accurate pipeline visibility. Provide feedback to marketing and outbound teams based on prospect conversations and objections.
What's the Best Thing About This Role
You will be converting qualified appointments (SQLs) into paying clients by running tailored introductory meetings, co-creating impactful proposals with the wider commercial team, and ensuring the solution presented aligns with client needs and commercial objectives. This role bridges early engagement with long-term retention and growth.
What's the Most Challenging Thing About This Role
You will need to be able to work well under pressure and be target driven to achieve results. This is a new role and you will need to be able to network and build accounts from scratch.
Essential and Desirable Capabilities
To be successful in this role, you must have:
- Experience in client-facing consultative sales or relationship management.
- Proven ability to present solutions, write proposals, and close deals.
- Strong collaboration and communication skills, able to bridge multiple internal teams.
- Experience with CRM systems (preferably HubSpot) and pipeline management.
- Familiarity with tender/bid processes and B2B service sales is a plus.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You're Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.
Click on APPLY today!
Accout Manager - Hybrid in Cannock employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accout Manager - Hybrid in Cannock
✨Tip Number 1
Familiarise yourself with the company’s services and values. Understanding Phoenix Health and Safety's mission will help you tailor your conversations and demonstrate how you can contribute to their goals during interviews.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare for role-specific scenarios that may come up in interviews. Think about how you would handle discovery meetings or develop proposals, as demonstrating your thought process can set you apart from other candidates.
✨Tip Number 4
Showcase your CRM experience, particularly with HubSpot. Be ready to discuss how you've used CRM systems in past roles to manage client relationships and track sales metrics, as this is crucial for the Account Manager position.
We think you need these skills to ace Accout Manager - Hybrid in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, consultative sales, and relationship management. Use specific examples that demonstrate your ability to present solutions and close deals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with CRM systems like HubSpot and your familiarity with tender processes, as these are key aspects of the job.
Highlight Key Skills: In your application, emphasise your strong collaboration and communication skills. Provide examples of how you've successfully worked with multiple teams to achieve common goals, as this is crucial for the Account Manager position.
Prepare for Interviews: If shortlisted, be ready to discuss your approach to running discovery meetings and developing tailored proposals. Think about how you would address client challenges and align solutions with their business goals.
How to prepare for a job interview at Phoenix Health & Safety
✨Research the Company
Before your interview, take some time to learn about Phoenix Health and Safety. Understand their services, values, and recent developments. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Consultative Questions
Since the role involves consultative sales, be ready to demonstrate your ability to ask insightful questions. Think of examples where you've successfully identified client needs and how you tailored solutions accordingly.
✨Showcase Your Proposal Skills
Be prepared to discuss your experience with proposal development. Highlight specific instances where you created compelling proposals that led to successful outcomes, as this is a key responsibility of the role.
✨Demonstrate Collaboration
The job requires strong collaboration with various teams. Share examples of how you've worked effectively with others in past roles, particularly in sales or project management contexts, to achieve common goals.
