Senior Manager - Technology Operations, Planning & Delivery
Senior Manager - Technology Operations, Planning & Delivery

Senior Manager - Technology Operations, Planning & Delivery

London Full-Time 43200 - 72000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead product planning and ensure operational efficiency in a dynamic tech environment.
  • Company: Yapily is revolutionising financial services through open banking, connecting companies to banks worldwide.
  • Benefits: Enjoy competitive pay, generous time off, hybrid working, and personal development budgets.
  • Why this job: Join a mission-driven team focused on innovation and operational excellence in the fintech space.
  • Qualifications: 5+ years in product management or operations; familiarity with Atlassian tools is a plus.
  • Other info: Flexible start-up culture where adaptability and proactivity are key.

The predicted salary is between 43200 - 72000 Β£ per year.

Who Are Yapily

Yapily is on a mission to enable innovative companies to create better and fairer financial services for everyone, through the power of open banking. Yapily is an open banking infrastructure platform solving a fundamental problem in financial services today: access. Historically, card networks have monopolised the global movement of money, and banks have monopolised the ownership of, and access to, financial data. Yapily was founded to challenge these structures and create a global open economy that works for everyone. We exist behind the scenes, securely connecting companies - from growth to enterprise - to thousands of banks worldwide, enabling them to access data and initiate payments through the power of open banking.

What We're Looking For

We are seeking an experienced and proactive Senior Manager - Technology Operations, Planning & Delivery to join Yapily, reporting to the VP of Product Strategy & Innovation. This pivotal role is part of our Product Strategy & Innovation team, which focuses on two critical questions: Are we doing the right thing, and are we doing it the right way?

As Senior Manager - Product Delivery and Performance, you will enforce the highest standards across the product development lifecycle, ensuring rigorous adherence to best practices and strategic objectives. Acting as a central authority, you'll instil discipline and accountability within the product team, driving continuous improvement and operational efficiency. Your role demands strong diligence to oversee robust processes, meticulous quality control, and stringent performance metrics. By working closely with cross-functional teams, you will synchronise efforts and optimise workflows, ensuring all product initiatives align with the company's strategic goals and deliver exceptional value to our customers. You will play a crucial part in connecting strategy with execution, ensuring that we complete the most valuable work efficiently and in line with our company objectives.

Requirements

  • Coordinate our product planning cycles, to increase cross-team alignment and visibility
  • Facilitate cross-team discussions around dependency mapping, monitoring and risk mitigation
  • Define and track metrics on roadmap delivery and operational efficiency in order to continuously improve our planning and product lifecycle management processes
  • Work with the Technology organisation to pull together a clear understanding of product success metrics, and how these are tracked and used in product decision making
  • Help define, enhance and execute quality assurance processes such as Definition of Done
  • Support creating the annual product strategy, including conducting research on priority topics, scenario modelling and presentation of recommendations
  • Support creating and maintaining the high-level product roadmap, ensuring continuous alignment with business goals and supporting the resolution of any resourcing or capacity challenges
  • Be a sounding board to the VP Product Strategy & Innovation and assist in preparation for important meetings, presentations and difficult decisions

This list is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start-up, priorities change and we all need to be adaptable. Not only will you be comfortable when asked to input and lead in other areas, but you'll be comfortable being a self-starter and instigating changes yourself.

For your new role

  • 5+ years of Product Management, Product Operations, Business Operations, or Business Analyst experience
  • Good knowledge of the Atlassian suite especially the basic workflow management tools such as Jira, Confluence and Bitbucket would be ideal (admin level knowledge in these is highly coveted)
  • You love innovation, it's wired into your DNA
  • Although a technical background is not a requirement, experience working with tech teams and the ability to grasp technical concepts is a must
  • You have experience collaborating closely with engineering and design organisations and the ability to create and implement joint processes
  • Passion for operational excellence; highly organised with exceptional attention to detail
  • Strong analytical and problem-solving skills; able to turn partial, conflicting, diverse, or ambiguous inputs into solid action plans
  • Demonstrated experience building strong relationships with stakeholders and cross-functional partners. You have exceptional communication skills
  • You have a proactive β€˜can do' attitude and are disciplined and self-governed in the way you work
  • Ideally, you've worked in FinTech or a similarly regulated industry before and/or have experience navigating a dynamic and agile multi-product Tech company

Benefits

Why You'll Love Working With Us

  • Competitive Pay & Equity - We offer a great base salary plus equity, so you'll own a part of what we're building together
  • Generous Time Off - Enjoy 25 days of holiday each year (plus bank holidays if you're in the UK), and earn an extra day each year after your first, up to 5 more!
  • Hybrid Working - Life's about balance. If you're within 90 minutes of the office, you can work from home up to 3 days a week
  • Nomad Working - Feel like a change of scenery? Work from anywhere in Europe for up to 30 days each year
  • Family First - We offer enhanced Maternity and Paternity leave because your family matters
  • Private Medical Insurance - You'll get top-notch cover through BUPA, because your health is a priority
  • Mental Health Support - Access personalised mental wellness support through our award-winning partner
  • Future-Ready Perks - Including a solid company pension, life assurance, and income protection
  • Learn & Grow - A Β£200 annual budget for learning and personal development. Invest in you!
  • Cycle to Work Scheme - Commute the healthy way with support from our cycle to work programme
  • Perks Hub Access - Enjoy exclusive discounts and offers through the Yapily Benefits Hub
  • Refer a Friend - Bring someone great onboard and earn Β£1,000 with our referral scheme
  • Team Vibes - Monthly socials, team lunches, and a budget to hang out and have fun (yes, pizza included)
  • Office Snacks and Doggies! - Daily snacks to keep you going, and yes - we're proudly a dog-friendly office

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Product Management

Industries: IT Services and IT Consulting

Senior Manager - Technology Operations, Planning & Delivery employer: Yapily

Yapily is an exceptional employer that champions innovation and collaboration within the dynamic FinTech landscape. With a strong focus on employee well-being, we offer competitive pay, generous time off, and a hybrid working model that promotes work-life balance. Our commitment to personal growth is evident through our annual learning budget and supportive work culture, making Yapily a fantastic place for professionals seeking meaningful and rewarding careers in technology operations.
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Contact Detail:

Yapily Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Manager - Technology Operations, Planning & Delivery

✨Tip Number 1

Familiarise yourself with the open banking landscape and Yapily's role within it. Understanding the challenges and opportunities in this sector will help you articulate how your experience aligns with their mission during discussions.

✨Tip Number 2

Leverage your network to connect with current or former Yapily employees. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

✨Tip Number 3

Brush up on your knowledge of the Atlassian suite, particularly Jira and Confluence. Being able to discuss your experience with these tools confidently can set you apart, as they are highly valued for this role.

✨Tip Number 4

Prepare to demonstrate your problem-solving skills through real-world examples. Be ready to discuss how you've tackled complex issues in previous roles, especially in a fast-paced environment like FinTech.

We think you need these skills to ace Senior Manager - Technology Operations, Planning & Delivery

Product Management
Business Operations
Analytical Skills
Attention to Detail
Cross-Functional Collaboration
Stakeholder Management
Process Improvement
Quality Assurance
Risk Mitigation
Jira
Confluence
Bitbucket
Operational Efficiency
Strategic Planning
Communication Skills
Problem-Solving Skills
Adaptability
Technical Understanding
Presentation Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in product management, operations, and any specific tools mentioned in the job description, such as Jira and Confluence. Use keywords from the job listing to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for open banking and innovation. Discuss how your previous experiences align with Yapily's mission and the specific responsibilities of the Senior Manager role. Be sure to mention your proactive approach and ability to drive operational excellence.

Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements that demonstrate your impact in previous roles. Highlight instances where you improved processes, enhanced product delivery, or successfully collaborated with cross-functional teams.

Prepare for Potential Questions: Anticipate questions related to your experience with product planning cycles, risk mitigation, and quality assurance processes. Be ready to discuss how you've handled challenges in past roles and how you can contribute to Yapily's goals.

How to prepare for a job interview at Yapily

✨Understand the Company Mission

Before your interview, make sure you grasp Yapily's mission to enable better financial services through open banking. Familiarise yourself with their role in the industry and be ready to discuss how your experience aligns with their goals.

✨Showcase Your Product Management Experience

Highlight your 5+ years of experience in Product Management or related fields. Be prepared to share specific examples of how you've successfully coordinated product planning cycles and improved operational efficiency in previous roles.

✨Demonstrate Technical Understanding

While a technical background isn't required, it's crucial to show that you can grasp technical concepts. Discuss any experience you have working with tech teams and how you've collaborated on joint processes with engineering and design organisations.

✨Prepare for Cross-Functional Collaboration

Yapily values strong relationships across teams. Be ready to discuss how you've built effective partnerships with stakeholders and cross-functional teams in the past, and how you plan to foster collaboration in this new role.

Senior Manager - Technology Operations, Planning & Delivery
Yapily
Location: London
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  • Senior Manager - Technology Operations, Planning & Delivery

    London
    Full-Time
    43200 - 72000 Β£ / year (est.)
  • Y

    Yapily

    50-100
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