Clinic Receptionist

Clinic Receptionist

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome patients, manage appointments, and ensure a smooth clinic experience.
  • Company: Join UK Vein Care, part of Nordic Health Group, transforming healthcare across Europe.
  • Benefits: Enjoy full training, growth opportunities, and a supportive team environment.
  • Why this job: Make a real impact in patient care while working in a friendly, professional setting.
  • Qualifications: Reliability and organisation are key; previous medical experience is a bonus but not required.
  • Other info: Be the first face patients see and help create a welcoming atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK—and more opening soon—we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.

We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare—one patient at a time.

We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in London. You will be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.

What You’ll Be Doing:

  • Welcoming and checking in patients with warmth and professionalism
  • Acting as a chaperone during consultations when needed
  • Booking and rebooking appointments efficiently
  • Encouraging and collecting patient reviews
  • Keeping the clinic clean, tidy, and well-organised
  • Collaborating with nurses, surgeons, and HQ to ensure seamless care
  • Supporting a consistently high level of patient satisfaction

Who You Are:

  • Reliable, punctual, and trustworthy
  • Highly organised and able to manage multiple priorities
  • Personable and service-focused with a calm, professional approach
  • Committed to creating excellent patient experiences
  • A team player who also works well independently
  • Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!

Why Join Us?

  • Be part of a growing healthcare company making a real impact
  • Work with a supportive, experienced medical team
  • Opportunities to grow with a fast-expanding European healthcare group
  • A meaningful role where your contribution truly matters

Clinic Receptionist employer: UK Vein Care

At UK Vein Care, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the expanding Nordic Health Group. Join us to be part of a dedicated team that values your contributions and fosters a culture of excellence in patient care.
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Contact Detail:

UK Vein Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinic Receptionist

✨Tip Number 1

Familiarise yourself with the specific services offered by UK Vein Care. Understanding varicose veins and the treatments available will help you engage with patients more effectively and demonstrate your commitment to their care.

✨Tip Number 2

Practice your communication skills, especially in a healthcare context. Being able to convey information clearly and compassionately is crucial for a Clinic Receptionist, as you'll be the first point of contact for patients.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. This will highlight your ability to keep the clinic running smoothly and efficiently.

✨Tip Number 4

Emphasise your team player attitude during any interactions. The role requires collaboration with medical staff, so demonstrating your ability to work well with others will make you a strong candidate.

We think you need these skills to ace Clinic Receptionist

Excellent Communication Skills
Customer Service Orientation
Organisational Skills
Attention to Detail
Time Management
Interpersonal Skills
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Basic IT Skills
Confidentiality Awareness
Adaptability
Professionalism
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clinic Receptionist position. Tailor your application to highlight how your skills and experiences align with what UK Vein Care is looking for.

Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of UK Vein Care that resonate with you, such as their commitment to patient care and the supportive environment they provide.

Highlight Relevant Experience: If you have previous experience in a medical or clinical setting, make sure to emphasise this in your CV. Even if you don't, focus on transferable skills like organisation, customer service, and teamwork that would be beneficial in a reception role.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at UK Vein Care

✨Show Your People Skills

As a Clinic Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your friendly and approachable nature during the interview. Share examples of how you've successfully interacted with customers or clients in the past.

✨Highlight Organisational Skills

The role requires managing multiple tasks efficiently. Be prepared to discuss your organisational strategies and how you prioritise tasks. You might even want to mention any tools or methods you use to stay organised.

✨Demonstrate Teamwork

Collaboration is key in this role. Talk about your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you supported colleagues or worked together to achieve a common goal.

✨Prepare for Scenario Questions

You may be asked how you would handle specific situations, such as dealing with a difficult patient or managing a busy reception area. Think through potential scenarios and prepare your responses to show your problem-solving skills and calm approach.

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