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- Tasks: Join our team to support IT projects and provide 2nd/3rd line support.
- Company: MERITUS is a growing Systems Integration Consultancy based in Stone, Staffordshire.
- Benefits: Enjoy competitive salary, 28 days holiday, private medical insurance, and hybrid working options.
- Why this job: This role offers a chance to advance your career in IT engineering while working on exciting projects.
- Qualifications: Strong experience with Windows technologies and basic networking skills required.
- Other info: We offer a referral scheme for successful candidate placements.
The predicted salary is between 30000 - 42000 £ per year.
MERITUS are working with a growing Systems Integration Consultancy based in Stone, Staffordshire, looking for an experienced IT Engineer to assist on a variety of IT projects in addition to providing 2nd / 3rd line support to their growing team.
This role is a great opportunity for an experienced 2nd line support engineer looking to move to a project / infrastructure engineering position. To be successful you will need strong experience supporting Windows desktop / server technologies (Windows 10/11, Active Directory, Exchange, Windows Server, VMware).
The role is based in Stone & they operate hybrid working with 2 / 3 days per week in the office.
- Assisting in the delivery of IT projects (software / hardware updates, rollouts, server upgrades, migrations etc).
- Providing 2nd / 3rd line desktop / Infrastructure support on Windows based technologies (Windows 10/11, Active Directory, Exchange, Windows Server, VMware).
- Experience supporting Windows Desktop / Server Infrastructure (Windows 10/11, Active Directory, Exchange, Windows Server, VMware).
- Exposure to working on & delivering IT projects.
- Experience working within an ITIL based service desk environment.
- Basic Networking experience.
Benefits include:
- 28 days holiday + bank holidays.
- 5% pension matched.
- Private medical insurance.
- Hybrid / flexible working options.
- Referral scheme for any candidates whose details are passed to us that we successfully place.
If you have any further questions then please contact Ryan Harris at MERITUS Talent.
Knowledge Engineer REMOTE employer: Meritus
Contact Detail:
Meritus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge Engineer REMOTE
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11, Active Directory, and VMware. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Highlight any previous experience you have with ITIL frameworks, as this is crucial for the role. Be prepared to share examples of how you've applied ITIL principles in past positions, especially in a service desk environment.
✨Tip Number 3
Showcase your project management skills by discussing any IT projects you've been involved in. Whether it's software updates or server migrations, having concrete examples will help you stand out as a candidate who can contribute to their ongoing projects.
✨Tip Number 4
Since the role offers hybrid working, be ready to discuss your adaptability to both remote and in-office work. Share experiences that highlight your ability to collaborate effectively in different environments, which is essential for this position.
We think you need these skills to ace Knowledge Engineer REMOTE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows desktop/server technologies, ITIL service desk environments, and any relevant project work. Use specific examples to demonstrate your skills in 2nd/3rd line support.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Knowledge Engineer position. Mention your experience with IT projects and how it aligns with the company's needs. Be sure to express your enthusiasm for hybrid working.
Highlight Relevant Skills: In your application, emphasise your technical skills such as Active Directory, Exchange, VMware, and basic networking. Make it clear how these skills will benefit the team at MERITUS.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Meritus
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows desktop and server technologies during the interview. Be prepared to discuss specific projects where you provided 2nd or 3rd line support, as well as any IT projects you've been involved in.
✨Demonstrate Project Experience
Since this role involves assisting in the delivery of IT projects, be ready to share examples of past projects you've worked on. Discuss your role, the challenges faced, and how you contributed to the project's success.
✨Familiarise Yourself with ITIL Practices
As the company operates within an ITIL-based service desk environment, brush up on ITIL principles. Be prepared to explain how you've applied these practices in your previous roles to improve service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's projects and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
