Shop Manager

Shop Manager

Dronfield Full-Time 24000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a charity shop, manage a team, and drive sales for community projects.
  • Company: ExtraCare supports older people through charity shops funding vital services.
  • Benefits: Enjoy a competitive salary, pension contributions, and employee assistance programmes.
  • Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
  • Qualifications: Retail management experience and a passion for community service are essential.
  • Other info: This role requires a DBS check and offers a chance to work with a motivated team.

Are you looking for a role which will utilise your commercial flair and allow you to demonstrate your excellent people skills? If so, we want to hear from you! We are currently recruiting for a Shop Manager to achieve fantastic results whilst taking full ownership of our Dronfield (Sheffield) store.

You will receive a competitive salary of £24,891 plus an excellent benefits package which includes:

  • Contributory Pension (up to 9%)
  • Life assurance
  • Employee Assistance Programme

Role Details:

  • Hours: 35 hours per week
  • Rate: £13.34 per hour (£24,891 per annum)
  • Location: Dronfield Civic Centre, Sheffield, S18 1PD

Our Charity Shops help fund care and well-being services for older people living at our each of our locations. By raising money, our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.

What will you do as our Shop Manager?

  • Raise money through your store to build retirement villages and fund community activities for older people.
  • Autonomously manage your own shop using innovative and enterprising initiatives to deliver an excellent customer experience.
  • Lead and develop a part-time deputy manager.
  • Recruit and train a highly motivated team of volunteers.
  • Deliver your sales and profit budget.
  • Deliver high merchandising standards.
  • Promote our work in the local community.

Our ideal Shop Manager will:

  • Be a manager or supervisor with previous retail experience.
  • Have a demonstrable track record of delivering results.
  • Have a proven track record of recruiting, training, and developing a highly motivated team.
  • Possess the ‘retail instinct' and creative skills to generate donations.
  • Lead from the front with a ‘hands-on' approach when required.
  • Be energetic, enthusiastic and a team player.
  • Have previous experience working in the Charity sector (desirable).

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Closing Date: Wednesday 02 May 2025

Proposed Interviews: Tuesday 08 May and Wednesday 09 May 2025

Do not miss out! Click ‘apply' now to make a difference to the lives of older people as our Shop Manager. This Shop Manager post will be subject to a satisfactory enhanced DBS disclosure, two references, medical clearance and Home Office right to work clearance. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserves the right to end this advertisement early.

Shop Manager employer: The Extracare Charitable Trust t/a Extracare Ltd

ExtraCare is an exceptional employer, offering a vibrant work culture in Dronfield that prioritises community impact and employee development. As a Shop Manager, you will enjoy a competitive salary alongside a generous benefits package, including a contributory pension and life assurance, while working in a supportive environment that encourages personal growth and teamwork. Join us to make a meaningful difference in the lives of older people, all while being part of a diverse and inclusive workplace.
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Contact Detail:

The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Familiarise yourself with the local community in Dronfield. Understanding the demographics and needs of the area will help you connect with potential customers and volunteers, showcasing your commitment to the role.

✨Tip Number 2

Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific instances where you motivated staff or volunteers to achieve targets.

✨Tip Number 3

Showcase your creativity by thinking of innovative fundraising ideas that could work in a charity shop setting. This will highlight your ability to generate donations and engage the community.

✨Tip Number 4

Prepare to discuss your experience in retail management, particularly any metrics or results you've achieved. Being able to quantify your success will make a strong impression on the hiring team.

We think you need these skills to ace Shop Manager

Retail Management
Team Leadership
Customer Service Excellence
Sales and Profit Budgeting
Recruitment and Training
Merchandising Standards
Community Engagement
Commercial Awareness
Problem-Solving Skills
Communication Skills
Motivational Skills
Creativity in Fundraising
Hands-On Approach
Energy and Enthusiasm

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant achievements. Focus on your ability to lead teams, manage budgets, and deliver results, as these are key aspects of the Shop Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of the role. Mention specific examples of how you've successfully managed teams or improved sales in previous positions.

Highlight People Skills: Since excellent people skills are crucial for this position, emphasise your experience in recruiting, training, and developing teams. Provide examples of how you've motivated staff or volunteers in the past.

Showcase Community Engagement: Demonstrate your commitment to community involvement by mentioning any previous work or initiatives you've been part of that align with the charity's mission. This will show your potential employer that you understand their values and goals.

How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd

✨Showcase Your People Skills

As a Shop Manager, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully led teams or interacted with customers in previous roles. Highlight your communication style and how it fosters a positive environment.

✨Demonstrate Your Commercial Flair

Discuss specific strategies you've implemented in past positions that have driven sales or improved customer experience. This could include innovative merchandising techniques or community engagement initiatives that align with the charity's mission.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and leadership skills. Think of scenarios where you had to manage a difficult situation or motivate a team member. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Research the Charity's Impact

Familiarise yourself with ExtraCare's mission and the impact of their charity shops. Being able to articulate how your role as Shop Manager contributes to the overall goals will show your genuine interest and commitment to the cause.

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