At a Glance
- Tasks: Inspire creativity by assisting customers in finding books, games, and art supplies.
- Company: The Works is a vibrant retail store focused on inspiring reading, learning, and creativity.
- Benefits: Enjoy a 25% discount, flexible hours, and access to exclusive online deals.
- Why this job: Join a supportive team where your passion for creativity can shine and inspire others.
- Qualifications: No specific experience required; just bring your positivity and love for helping others!
- Other info: Open to all backgrounds, with a focus on inclusivity and personal growth.
Retail Sales Assistant 12 hour contract Why The Works We dont just sell products. We inspire reading learning creativity and play. You sell the paint that turns someone into an artist.You provide the book that unleashes an inner author.You supply the games that help bring families together.You give someone the puzzle book that reconnects themwith a late family members memory. You never know who someone will become. So with your passion and our products you will help ignite the spark within people allowing them to unleash their creativity find new passions hobbies or rekindle fond memories. The unseen possibilities are limitless and it all starts with you. Our Perks Are The Works 25% Colleague Discount! Plus exclusive Double Discount days! MyWorks Access exclusive online discounts across hundreds of retailers holidays utilities deals tech and more! Holiday 28 days including bank holidays or 33 days including bank holidays for Deputy and Store Managers. CanDo Academy Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream Claim early access to 50% of your wages as you earn them for when life happens! Share Scheme Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family Through our partnership with Retail Trust Charity who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan To support your everyday healthcare costs. And loads more! Long service awards pension life assurance Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works youll discover that this is not just a job. This is a mission to inspire people to read learn create and play! Youll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious andmotivating. Our customers will wantto return time and time again for more inspiration and products that satisfy their creative needs. Some of our colleagues are even BookTok influencers or Instagram creatives crafting their latest shorts or stories with our instore products Thats super cool with us! Our Culture The Works is an awesome place to well work! Our atmosphere is supportive friendly and inclusive. A second homefromhome where you can be your best and authentic you . Our environment is always moving and full of energy yet we still make space to share mustwatch TV recommendations and our favourite pageturners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You wont find anyone too proud to roll up their sleeves here with all handsondeck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity creativity and passion for our brand and products shine through. Talking to people is your superpower and customers cant resist your helpful recommendations! Resilient champion : You can handle the fastpaced retail environment like a boss juggling busy days heavy deliveries and customers with ease. Youre the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting pricing and merchandising deliveries like a pro! Embrace the boxes; theyve got nothing on you! Keyholder Responsibilities If youre over *18 youll joinas a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening closing and running the store when needed (holidays days off sickness etc) but dont worry well train you to do this. Thereare alot of valuable skills to learn here that will benefit you in the future. Youll also receive our additional keyholding pay enhancement when holding keys. *Under 18 Thats cool.If youre under 18 you wont be able to complete keyholding duties just yet but whenyou reach your 18th birthday well get you set up fortraining so that you canearn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading learning creativity and play making lives more fulfilled Our Values We are Crafty We are Caring We are Cando We Listen. We Care Each year we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know whats going great and what needs a couple of tweaks to help make The Works the best place youve ever worked! Youll have opportunity to help give us that direction. Promoting Diversity Inclusion and Applying Reasonable Adjustments. At The Works we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all including underrepresented groups such as ethnic minorities people with disabilities carers & members of the LGBTQ community (including those who identify as lesbian gay bi trans nonbinary or use another term). We are open to discussions around working hours and flexible working. And where possible well try to support this . If you need reasonable adjustments for an interview you might attend with us let us know in your application and well be happy to help!
Retail Sales Assistant employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you or shaped your interests. This will resonate with our mission at The Works.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've positively impacted customers in previous roles. Highlight your ability to connect with people and make their shopping experience enjoyable.
✨Tip Number 3
Familiarize yourself with our products and the latest trends in reading and creativity. Being knowledgeable about what we offer will help you engage with customers and provide them with tailored recommendations.
✨Tip Number 4
Emphasize your adaptability and resilience in a fast-paced environment. Share examples of how you've successfully managed multiple tasks or challenges, showcasing your ability to thrive under pressure.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your genuine enthusiasm for reading, learning, and creativity. Highlight any personal experiences that connect you to the mission of The Works.
Tailor Your CV: Customize your CV to reflect the skills and behaviors mentioned in the job description. Emphasize your customer service experience, multitasking abilities, and any relevant retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Use specific examples to demonstrate how you can inspire customers and contribute to the team culture at The Works.
Highlight Teamwork Skills: Mention any previous experiences where you worked as part of a team. The Works values a supportive and inclusive environment, so showing that you can collaborate effectively will strengthen your application.
How to prepare for a job interview at The Works
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences where you inspired others or helped someone discover a new hobby. This aligns with the company's mission to ignite creativity in customers.
✨Demonstrate Your People Skills
Since talking to people is a key part of the role, prepare to discuss how you engage with customers. Think of examples where your positive attitude and helpful recommendations made a difference in someone's shopping experience.
✨Prepare for a Fast-Paced Environment
The retail environment can be busy and challenging. Be ready to talk about your multitasking abilities and how you handle pressure. Share specific instances where you successfully juggled multiple tasks or dealt with unexpected situations.
✨Embrace the Company Culture
Familiarize yourself with The Works' values and culture. Highlight your ability to work as part of a team and your commitment to inclusivity. Mention any experiences that showcase your caring nature and willingness to support colleagues.