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- Tasks: Lead customer relationships and drive adoption of CDN solutions.
- Company: Join a cost-effective CDN provider enhancing streaming quality and reducing latency.
- Benefits: Be part of a revamped team in a booming media industry.
- Why this job: Blend technical skills with customer success in a rapidly growing field.
- Qualifications: Technical background and experience with B2B streaming or CDN solutions required.
- Other info: Contact sara@neuco-group.com for more details and a confidential chat.
The predicted salary is between 48000 - 72000 £ per year.
About the Role: As a Senior Customer Success Manager, you'll lead strategic customer relationships, driving adoption and long-term value from our client’s CDN solutions. This is a highly technical role, blending professional services with customer success, where you'll act as the technical quarterback during onboarding, implementation, and ongoing engagement.
The Company: Our client is a cost-effective secondary CDN solution provider that enhances streaming quality and reduces latency through strategic partnerships with ISPs and advanced monitoring tools.
Benefits & Opportunities: This is a great opportunity for an individual to become an integral part of the team while making a difference. You would be joining a company that has recently revamped the C-Suite. You would be joining a company that focuses on CDN, a massive growth area for the media industry.
To be successful you’ll need to have:
- Technical background
- Customer-facing experience, working with technical stakeholders
- Experience with streaming or CDN solutions within the B2B vendor space
Interested to know more? If you would like more information about this role, then please send a copy of your CV to sara@neuco-group.com and we can arrange a time to have a confidential conversation.
Technical Account Manager || CDN, Streaming, Media employer: neuco
Contact Detail:
neuco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager || CDN, Streaming, Media
✨Tip Number 1
Familiarise yourself with the latest trends in CDN and streaming technologies. Understanding the competitive landscape and being able to discuss how our client's solutions stand out will impress during conversations.
✨Tip Number 2
Network with professionals in the CDN and media industry. Attend relevant webinars or conferences to connect with potential colleagues and gain insights that could be beneficial in your role as a Technical Account Manager.
✨Tip Number 3
Prepare to demonstrate your customer-facing experience by sharing specific examples of how you've successfully managed technical relationships in the past. This will showcase your ability to drive adoption and value for clients.
✨Tip Number 4
Research the company’s recent changes, especially in the C-Suite. Being knowledgeable about their strategic direction can help you align your conversation with their goals and show your genuine interest in becoming part of their team.
We think you need these skills to ace Technical Account Manager || CDN, Streaming, Media
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Highlight your technical background and customer-facing experience in your application.
Tailor Your CV: Customise your CV to reflect your experience with CDN solutions and streaming technologies. Use specific examples that demonstrate your ability to manage strategic customer relationships and technical onboarding.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the media industry and your understanding of the company's mission. Mention how your skills align with their needs and express your enthusiasm for the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar and show your proactive nature.
How to prepare for a job interview at neuco
✨Showcase Your Technical Expertise
Make sure to highlight your technical background during the interview. Be prepared to discuss specific CDN solutions and streaming technologies you've worked with, as this role requires a deep understanding of these areas.
✨Demonstrate Customer Success Experience
Share examples from your previous roles where you successfully managed customer relationships. Focus on how you drove adoption and added value for clients, especially in a B2B context.
✨Prepare for Technical Scenarios
Expect to be asked about real-world scenarios involving onboarding and implementation of CDN solutions. Prepare to discuss how you would approach these situations and the strategies you would employ to ensure customer satisfaction.
✨Research the Company and Its Solutions
Familiarise yourself with the company's CDN offerings and their unique selling points. Understanding their strategic partnerships and monitoring tools will help you articulate how you can contribute to their success.
