Technical Account Manager || CDN, Streaming, Media
Technical Account Manager || CDN, Streaming, Media

Technical Account Manager || CDN, Streaming, Media

Gloucester Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer relationships and drive adoption of CDN solutions.
  • Company: Join a cost-effective CDN provider enhancing streaming quality and reducing latency.
  • Benefits: Be part of a revamped team in a booming media industry.
  • Why this job: Make a real impact in a growing field with exciting technical challenges.
  • Qualifications: Technical background and experience with B2B streaming or CDN solutions required.
  • Other info: Contact sara@neuco-group.com for more details and a confidential chat.

The predicted salary is between 48000 - 72000 £ per year.

About the Role: As a Senior Customer Success Manager, you'll lead strategic customer relationships, driving adoption and long-term value from our client’s CDN solutions. This is a highly technical role, blending professional services with customer success, where you'll act as the technical quarterback during onboarding, implementation, and ongoing engagement.

The Company: Our client is a cost-effective secondary CDN solution provider that enhances streaming quality and reduces latency through strategic partnerships with ISPs and advanced monitoring tools.

Benefits & Opportunities: This is a great opportunity for an individual to become an integral part of the team while making a difference. You would be joining a company that has recently revamped the C-Suite. You would be joining a company that focuses on CDN, a massive growth area for the media industry.

To be successful you’ll need to have:

  • Technical background
  • Customer-facing experience, working with technical stakeholders
  • Experience with streaming or CDN solutions within the B2B vendor space

Interested to know more? If you would like more information about this role, then please send a copy of your CV to sara@neuco-group.com and we can arrange a time to have a confidential conversation.

Technical Account Manager || CDN, Streaming, Media employer: neuco

Our client is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the rapidly evolving CDN and streaming sector. With a focus on employee growth, you will have the opportunity to develop your technical skills while contributing to meaningful projects that enhance media delivery. Located in a vibrant area, the company provides a supportive environment where your contributions are valued, and you can truly make a difference in the industry.
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Contact Detail:

neuco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager || CDN, Streaming, Media

✨Tip Number 1

Familiarise yourself with the latest trends in CDN and streaming technologies. Being well-versed in current advancements will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 2

Network with professionals in the CDN and media industry. Attend relevant webinars, conferences, or local meetups to connect with key players and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed customer relationships in a technical context. Highlighting your experience with onboarding and implementation can set you apart from other candidates.

✨Tip Number 4

Research the company’s recent developments and their approach to CDN solutions. Tailoring your conversation to reflect your understanding of their business model and challenges can demonstrate your genuine interest in the role.

We think you need these skills to ace Technical Account Manager || CDN, Streaming, Media

Technical Background in CDN and Streaming Solutions
Customer-Facing Experience
Experience with B2B Vendor Relationships
Strong Communication Skills
Problem-Solving Skills
Project Management Skills
Technical Stakeholder Engagement
Understanding of Network Architecture
Ability to Drive Adoption and Value
Experience with Onboarding and Implementation Processes
Knowledge of Advanced Monitoring Tools
Upselling and Cross-Selling Techniques
Adaptability to Changing Technologies
Strategic Thinking

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Technical Account Manager position. Make sure you understand the key responsibilities, such as leading customer relationships and driving adoption of CDN solutions.

Highlight Relevant Experience: In your CV and cover letter, emphasise your technical background and any customer-facing experience. Be specific about your work with technical stakeholders and your familiarity with streaming or CDN solutions.

Tailor Your Application: Customise your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use keywords from the job description, such as 'CDN', 'streaming', and 'B2B', to demonstrate your fit for the role.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at neuco

✨Showcase Your Technical Expertise

Make sure to highlight your technical background during the interview. Be prepared to discuss specific CDN solutions and streaming technologies you've worked with, as this role requires a strong understanding of these areas.

✨Demonstrate Customer Success Experience

Share examples from your previous roles where you successfully managed customer relationships. Focus on how you drove adoption and added value for clients, especially in a B2B context.

✨Prepare for Technical Scenarios

Expect to be asked about real-world scenarios involving onboarding and implementation of CDN solutions. Prepare to discuss how you would approach these situations and the strategies you would employ to ensure customer satisfaction.

✨Research the Company and Its Solutions

Familiarise yourself with the company's CDN offerings and their unique selling points. Understanding their strategic partnerships and monitoring tools will help you articulate how you can contribute to their success.

Technical Account Manager || CDN, Streaming, Media
neuco
N
  • Technical Account Manager || CDN, Streaming, Media

    Gloucester
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-04-24

  • N

    neuco

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