Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Develop and nurture customer relationships to achieve sales targets.
- Company: Join a global leader in e-learning based in Glasgow.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and a substantial benefits package.
- Why this job: Be part of a dynamic sales team and make a real impact on business growth.
- Qualifications: Sales experience, strong communication skills, and a customer-focused mindset are essential.
- Other info: Opportunity for personal growth in a fast-paced, supportive environment.
The predicted salary is between 32000 - 36000 £ per year.
BrightPathHR are delighted to be working with a global giant in e-learning, with some new opportunities based from their Glasgow Office, including this Client Relationship Manager.
About the Role
As a Client Relationship Manager, your primary focus will be to develop new customer/partner relationships and nurture existing ones to meet specific, measurable sales targets. You’ll be an integral part of the sales team, actively contributing to the growth of the business and ensuring strong, long-lasting commercial relationships.
Role Responsibilities
- Identify and Engage Key Stakeholders: Reach out to key decision-makers within new and existing customers/partners via telephone and email to create and maximise long-term sales opportunities.
- Prospecting & Relationship Building: Generate new business by prospecting for new customers while also growing and maintaining existing client relationships.
- Client Meetings & Presentations: Facilitate and manage client meetings to explore business needs and present relevant solutions that drive sales growth.
- Quotes & Proposals: Prepare detailed and accurate quotes and proposals, ensuring presentations meet customer and partner requirements.
- Sales Pipeline Management: Input, analyse, and interpret sales data to strategically prioritise your pipeline, consistently achieving and surpassing targets.
- Customer Service Excellence: Deliver high levels of service, ensuring that relationships with clients are long-term, and provide continuous value to their business.
- Product Knowledge: Develop a deep understanding of your product offerings to effectively position them within the defined market space.
- Revenue Generation: Uncover new revenue opportunities through a thorough exploration of client needs, identifying and solving their challenges.
Your Experience and Skills
- Sales Acumen: Ability to recognise buying signals and use influencing skills to create and seize opportunities.
- Communication Excellence: Strong verbal and written communication, with good presentation skills.
- Effective Planning & Execution: Demonstrable ability to manage and prioritise workload, balancing multiple tasks efficiently.
- Customer Focused Problem Solving: Capability to understand customer requirements, solve problems, and close opportunities with minimal supervision.
- Independent Worker: Ability to work autonomously in a fast-paced environment while maintaining professionalism.
- Sales Pipeline Planning: Experience in forecasting and planning future sales opportunities.
- Attention to Detail & Commercial Acumen: Strong ability to multitask and manage multiple priorities without losing sight of commercial goals.
- Track Record: Proven success in consistently achieving sales targets.
- B2B Sales Experience: Experience in a consultative B2B sales environment, delivering a diverse range of products to maximise opportunities.
- IT Proficiency: Experience with CRM systems and proficient in Microsoft Office.
Key Competencies
- Results Driven: Focused on meeting and exceeding sales targets, delivering measurable outcomes.
- Taking Ownership: Demonstrates responsibility for achieving objectives and driving initiatives forward.
- Collaboration: Ability to work effectively within a team, contributing to collective goals.
- Influence & Persuasion: Skilled at influencing key stakeholders and building strong client relationships.
On offer is a Basic Salary of £32k-£36k plus an expected bonus of £10k for hitting your target - Bonus is however uncapped and more is achievable. The benefits package is very substantial.
Customer Relationship Manager employer: BrightPath HR
Contact Detail:
BrightPath HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager
✨Tip Number 1
Familiarise yourself with the e-learning industry and our specific products at StudySmarter. Understanding the market trends and how our offerings can solve client challenges will give you an edge in conversations with potential clients.
✨Tip Number 2
Network actively within the e-learning community. Attend relevant events or webinars to meet key stakeholders and decision-makers. Building these connections can lead to valuable insights and opportunities that you can leverage in your role.
✨Tip Number 3
Practice your presentation skills by simulating client meetings. Being able to clearly articulate how our solutions meet client needs will be crucial in building relationships and closing deals.
✨Tip Number 4
Stay organised and develop a strategic approach to managing your sales pipeline. Use CRM tools effectively to track interactions and follow-ups, ensuring you never miss an opportunity to nurture client relationships.
We think you need these skills to ace Customer Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer relationship management. Use specific examples that demonstrate your ability to meet sales targets and build long-lasting relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Client Relationship Manager role. Mention your understanding of the e-learning industry and how you can contribute to the company's growth.
Highlight Relevant Skills: In your application, emphasise your sales acumen, problem-solving abilities, and experience with CRM systems. Make sure to include any specific achievements that demonstrate your success in a B2B sales environment.
Showcase Your Understanding of the Company: Research BrightPathHR and the global e-learning giant they represent. Mention any insights you have about their products or market position in your application to show your genuine interest in the role.
How to prepare for a job interview at BrightPath HR
✨Research the Company
Before your interview, take some time to research the company and its products. Understanding their e-learning solutions and market position will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Role-Specific Questions
Anticipate questions related to client relationship management, sales strategies, and how you've successfully built relationships in the past. Be ready to share specific examples that highlight your skills and achievements.
✨Showcase Your Communication Skills
As a Client Relationship Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a brief presentation on how you would approach a potential client.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss how you've tackled challenges in previous roles. Highlight your customer-focused problem-solving skills and provide examples of how you've identified client needs and delivered effective solutions.
