Insights Manager

This is an exciting opportunity for a Data Insights Manager to join a marketing leader in the ecommerce space.

In this role, you will be responsible for analysing and validating data within a fast-paced contact centre environment, ensuring accuracy and consistency across key metrics. You’ll provide actionable insights and support to wider teams, helping to drive informed decision-making and operational improvements. Additionally, you’ll assess the performance and effectiveness of in-house technologies, identifying opportunities to enhance tools and systems that support customer service and performance tracking.

Skills and Experience:

• SQL, Python, R or Excel
• Data Visualisation
• Large-scale contact centre experience

Please note we cannot offer sponsorship for this role.