SEND Administrator

We are seeking an administrator, with skills in accuracy, attention to detail and positive customer service, and a commitment to inclusive education and SEND. You will be supporting our pupils and parents/guardians to have their voice heard within statutory Annual Reviews, ensuring that these are appropriately scheduled and that the school's SENCo and relevant stakeholders have the right and accurate documentation for these meetings. You will have experience within an education or SEND setting, using your proficient organisational skills to ensure clear communication and advocacy for our SEND pupils.

Essential requirements to be successful in the role are:

• An advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
• Relevant experience with education - preferably as an administrator as part of Annual Review processes.
• An understanding of special educational needs and/or disability in children and young people.
• Proficient IT skills, especially with Microsoft Office packages, and able to use these to schedule meetings and provide accessible documentation.
• Excellent written and verbal communication, and experience with customer service-facing roles.
• Accuracy and attention to detail, with prior experience in data governance, compliance and dealing with processing confidential and sensitive data.
• Proactive and innovative, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently.

The Complete Education Solution (TCES) is an independent social enterprise, providing specialist therapeutic education based in London supporting exceptional neurodiverse children and young people aged 7 to 19 who have special educational needs and disabilities typically associated with autism, social emotional and mental health needs and associated disorders. Most of them will have experienced multiple placement breakdowns and significant trauma, often resulting in behaviour that challenges. On average pupils will have been excluded from other provisions up to three times before reaching us and had significant periods out of education.

TCES pupils learn at one of our two main schools, at our Nurture Primary school, through our Create in the Community service or within our National Online School; our Create services support our most complex and vulnerable pupils, with highly differentiated and personalised holistic therapeutic education programmes developed for each pupil focusing on development milestones. When they are ready, we aim for pupils to step down from Create into one of our main schools, our Sixth Form, or into mainstream provisions.

In return we offer:

• Competitive salary & commission, and terms and conditions.
• An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC.
• Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development.
• Regular half termly staff wellbeing days.
• A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform.
• Gym & Active Health discounts.

To apply: Please apply by completing an application form online. TCES is committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. The Complete Education Solution is an equal opportunity employer.