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- Tasks: As a Night Auditor, you'll provide top-notch customer service and manage guest check-ins and check-outs.
- Company: Join Valor Hospitality, a multi-award-winning international hospitality company with ambitious growth plans.
- Benefits: Enjoy huge discounts on stays, meals on duty, flexible working, and a range of development programs.
- Why this job: Be part of a top-rated workplace in hospitality, where your role directly impacts guest happiness.
- Qualifications: A passion for quality service and a methodical approach are key to thriving in this role.
- Other info: Work in a modern hotel located in Bristol's business district, with great views and amenities.
The predicted salary is between 19200 - 26800 £ per year.
Night Auditor – Bristol Night Auditor 24065.60 Hilton Garden Inn Bristol City Centre, BS1 6BF Why join us? As well as being rewarded with fantastic benefits, training and development, you’ll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023! Stays across the UK at employee rate (a HUGE discount!) Discounted Friends and Family rates (that’ll make you really popular!) 50% off food and beverage in our hotels A range of development and apprenticeship programmes We’re committed to your development and progression with lots of promotion opportunities You’ll get all meals on duty (because hard work is hungry work!) Uniform provided We’re big on all things reward and recognition and celebrate success throughout the year Commitment to your health and well-being Flexible working arrangements Discounted use of leisure facilities Refer a Friend incentives to influence your earning potential. The Role As ‘Night Auditor’ you’ll be on the front line, delivering on our mission! You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. What you’ll be doing Customer service Working as part of a great team Checking guests in and out, processing payments Good knowledge of the hotel facilities and services we offer Cash handling and completion of night audit Assisting with room service orders Delivering brand standards Administration and Technology savvy Maintaining security and safety during night time hours Available to work when the team and customer needs you What’ll make you a great fit for us here at Valor You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly. What you’ll become a part of Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits. Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans. Hotel Description This hotel is perfectly situated in the modern business district, just five minutes from Temple Meads Station and ideally located for exploring the city. Guests can enjoy on-site car parking, a 24-hour business centre, complimentary Wi-Fi and fitness room. From some of the rooms guests can take in the stunning views of Temple Gardens and the ruins of the 17th Century Temple Church. The hotel also has Recess a space where guests can eat, drink and meet in whatever way they wish, day through to night in side or on the heated outdoor terrace. Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none. Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.
Night Auditor - Bristol employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor - Bristol
✨Tip Number 1
Familiarize yourself with the Hilton Garden Inn brand standards and values. Understanding what makes this hotel unique will help you align your approach to customer service with their expectations.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your interactions. Being able to share specific examples of how you've handled guest inquiries or resolved issues can set you apart.
✨Tip Number 3
Demonstrate your tech-savviness by being familiar with common hotel management systems. This will show that you're ready to hit the ground running and can handle the administrative aspects of the role.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. As a Night Auditor, showing that you can adapt to the needs of the team and guests will be crucial in making a positive impression.
We think you need these skills to ace Night Auditor - Bristol
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Auditor position. Understand the key responsibilities and required skills, such as customer service, cash handling, and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality, customer service, or any previous roles that demonstrate your ability to work in a team and handle administrative tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the importance of guest satisfaction. Mention specific examples from your past experiences that align with the role's requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the Night Auditor role.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Customer Service Skills
As a Night Auditor, you'll be on the front line of customer service. Be prepared to share examples of how you've provided exceptional service in previous roles. Highlight your ability to handle guest inquiries and resolve issues effectively.
✨Demonstrate Your Team Spirit
Working as part of a successful team is crucial in this role. Talk about your experiences collaborating with others and how you contribute to a positive team environment. Employers value candidates who can work well with colleagues.
✨Know the Hotel's Offerings
Familiarize yourself with the hotel facilities and services before the interview. Being knowledgeable about what the Hilton Garden Inn Bristol City Centre offers will show your genuine interest in the position and help you answer questions confidently.
✨Emphasize Your Attention to Detail
The role requires methodical work and high standards. Prepare to discuss how you ensure accuracy in cash handling and night audits. Providing specific examples of your attention to detail will demonstrate that you take pride in your work.
