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- Tasks: Manage AV and IT inquiries, support exhibition teams, and ensure smooth operations.
- Company: Join a leading provider of innovative AV and IT solutions for events worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and flexible weekend hours.
- Why this job: Be part of a creative team that transforms ideas into unforgettable experiences.
- Qualifications: Detail-oriented, proactive, and excellent communication skills; experience in AV or IT is a plus.
- Other info: Work with a passionate team dedicated to delivering exceptional service.
The predicted salary is between 28800 - 43200 £ per year.
Location: Tewkesbury
Job Type: Full-time, Permanent
Discipline: Account Executive / Coordinator / AV
The Opportunity: Are you passionate about delivering exceptional service, have an eye for detail, and a proactive approach? If you’re ready to take on a new challenge and make an impact, we want you to join our team as an AV & IT Support Coordinator. This is an exciting opportunity to support both internal and external stakeholders while contributing to the success of our exhibitions and events.
About our client: This company supplies innovative audio visual and IT equipment solutions, combined with trusted, friendly service for all sizes of indoor and outdoor events in the UK, Europe and Worldwide. Their technical expertise combined with their extensive inventory of AV and IT technologies gives them the unique ability to serve clients across all industries, from their initial event concept through to delivering an exceptional event experience.
About the Role: As an AV & IT Support Coordinator, you’ll play a crucial role in managing online inquiries related to AV, IT, and networks, while supporting Exhibition and Account Managers in key tasks to achieve company targets. Your responsibilities will include managing exhibitor orders, liaising with clients and trade partners, and assisting with quoting and business development activities. If you’re someone who thrives on problem-solving, enjoys building relationships, and has a keen attention to detail, this is the role for you.
Key Responsibilities:
- Assist with online inquiries related to AV, IT, and network requirements, ensuring a smooth process from start to finish.
- Support Exhibition and Account Managers with key tasks to help meet company targets and objectives.
- Manage exhibitor orders and inquiries, ensuring all deadlines are met.
- Represent sales during official show meetings, ensuring clear communication and a seamless experience for all parties.
- Provide support to the account management and business development teams with quoting and various activities.
- Build and maintain strong relationships with trade partners to source and provide equipment.
- Liaise directly with customers both on-site and off-site to provide excellent service and support.
- Be flexible with weekend working when required.
- Deliver on all set KPIs to help drive team and company success.
What We’re Looking For:
- A detail-oriented and proactive individual who thrives in a fast-paced environment.
- Excellent communication skills, with the ability to manage relationships with both internal teams and external stakeholders.
- A collaborative mindset and willingness to support various departments to achieve targets.
- Previous experience in an AV, IT, or exhibition-related role is an advantage, but not essential.
- Ability to work independently, take initiative, and meet deadlines.
- A commitment to maintaining a safe and sustainable working environment.
Account Executive employer: Disrupt Talent
Contact Detail:
Disrupt Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the latest AV and IT technologies. Understanding the equipment and solutions that the company offers will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the industry by attending relevant events or exhibitions. This will give you insights into the sector and allow you to make connections that could be beneficial when applying for the position.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully managed inquiries or supported a team, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or an informal chat, demonstrating your ability to build relationships will set you apart from other candidates.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV, IT, or exhibitions. Emphasise skills like communication, problem-solving, and attention to detail, as these are key for the Account Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific examples of how you've successfully managed inquiries or supported teams in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as relationship management, collaboration, and the ability to work under pressure. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Disrupt Talent
✨Show Your Passion for AV & IT
Make sure to express your enthusiasm for audio visual and IT solutions during the interview. Share any relevant experiences or projects that highlight your interest in the industry, as this will demonstrate your commitment to the role.
✨Highlight Your Communication Skills
Since the role involves liaising with clients and trade partners, be prepared to discuss examples of how you've effectively communicated in previous positions. This could include managing inquiries or resolving issues, showcasing your ability to build strong relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific instances where you've successfully tackled challenges in a fast-paced environment. This will illustrate your proactive approach and ability to think on your feet, which are crucial for the Account Executive position.
✨Be Ready to Discuss Team Collaboration
The role requires working closely with various departments. Be ready to talk about your experience in collaborative settings, how you support team goals, and any strategies you use to ensure smooth communication across teams.
