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For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot complex issues.
- Company: Join a dynamic tech company focused on innovative solutions.
- Benefits: Enjoy competitive salary, flexible working options, and great perks.
- Why this job: Be part of a collaborative culture that values problem-solving and customer satisfaction.
- Qualifications: 5+ years in IT support with strong skills in Office 365 and virtualisation.
- Other info: Ideal for tech enthusiasts looking to advance their careers.
The predicted salary is between 32000 - 48000 £ per year.
5+ years' experience in IT support (2nd line or above).
Good Office 365 skills & hands-on experience with Exchange, Intune, SharePoint, Power Platform, and PowerShell.
Strong knowledge of AD, DNS, DHCP, TCP/IP, VLANs, firewalls, and VPNs.
Virtualisation expertise (VMware, Hyper-V).
Strong documentation, time management, and communication skills.
Customer-first mindset and a problem-solving attitude.
Senior Information Technology Engineer employer: Senitor Associates
Contact Detail:
Senitor Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Engineer
✨Tip Number 1
Make sure to showcase your hands-on experience with Office 365 and other relevant technologies during any networking opportunities. Engage in conversations about your expertise with Exchange, Intune, and PowerShell to demonstrate your knowledge.
✨Tip Number 2
Join online forums or local meetups related to IT support and virtualisation. This will not only help you stay updated on industry trends but also expand your network, which can lead to job referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your knowledge of AD, DNS, DHCP, and TCP/IP. Practising common troubleshooting scenarios can give you an edge when discussing your problem-solving skills.
✨Tip Number 4
Highlight your customer-first mindset in conversations with recruiters or during interviews. Share specific examples of how you've successfully resolved issues for clients, as this will resonate well with employers looking for a strong IT support engineer.
We think you need these skills to ace Senior Information Technology Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of experience in IT support, specifically mentioning your skills with Office 365, Exchange, Intune, SharePoint, and PowerShell. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer-first mindset and problem-solving attitude. Provide specific examples of how you've successfully resolved IT issues in previous roles, showcasing your strong documentation and communication skills.
Showcase Technical Expertise: Detail your knowledge of AD, DNS, DHCP, TCP/IP, VLANs, firewalls, and VPNs in your application. Consider including a section that outlines your virtualisation expertise with VMware and Hyper-V, as this is crucial for the role.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an IT role.
How to prepare for a job interview at Senitor Associates
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Office 365, Exchange, Intune, and other relevant technologies. Highlight specific projects or challenges you've tackled using these tools to demonstrate your expertise.
✨Demonstrate Problem-Solving Abilities
Employ a customer-first mindset by sharing examples of how you've resolved complex IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical stakeholders during your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your knowledge of AD, DNS, DHCP, and networking concepts. Brush up on these topics and be ready to explain your thought process when troubleshooting.
