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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: This role offers a clear career path and the chance to inspire others in hospitality.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
- Other info: Guaranteed 30 hours a week with no zero hours contracts!
We're currently hiring at our Basildon (Rayleigh) Premier Inn. Working 30 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Basildon. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour (day shift)
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
HOURS: 30 hours a week - guaranteed hours to help you plan your week around!
LOCATION: Rayleigh Weir, Arterial Rd, A127 SS6 7SP
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at Basildon (Rayleigh) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare specific examples from your past leadership roles that demonstrate your ability to manage teams effectively and enhance customer experiences. This will showcase your suitability for the role.
✨Tip Number 4
Research common interview questions for management positions in the hospitality industry. Practising your responses will help you feel more confident and articulate during the interview.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, especially in retail or similar roles. Emphasise skills that relate to customer service and team management, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn's mission of delivering outstanding customer experiences.
Highlight Relevant Experience: In your application, clearly outline any relevant experience you have in managing teams or working in customer-facing roles. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Duty Manager.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved performance. This will demonstrate your capability to manage the team at Premier Inn.
✨Emphasise Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, share stories that illustrate your commitment to customer service. Discuss how you've gone above and beyond to ensure customer satisfaction in past roles.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would implement these in the hotel environment to ensure guest safety.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Premier Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
