Service Advisor

Service Advisor

Burntwood Full-Time 22000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with service inquiries and manage bookings efficiently.
  • Company: Join an award-winning, rapidly growing dealer group in Burntwood.
  • Benefits: Enjoy a competitive salary, uncapped bonuses, and overtime pay for Saturdays.
  • Why this job: Be part of a dynamic team that values customer service and growth.
  • Qualifications: No specific experience required; just a passion for helping others!
  • Other info: Work Monday to Friday with occasional Saturday shifts for extra earnings.

The predicted salary is between 22000 - 33000 £ per year.

Salary: £27,500 basic salary plus bonus - OTE £39,500 (Uncapped)

Hours: Monday - Friday 8am - 5:30pm or 8:30am - 6pm (42.5 hours per week) 1 in 3 Saturdays 8am - 1pm (Paid at overtime)

Hawkfield Recruitment is recruiting for a Service Advisor for an award-winning and rapidly growing Dealer Group based in the Burntwood area.

Our client is a main dealership based in the Burntwood.

Service Advisor employer: Hawkfield Recruitment Ltd

As an award-winning and rapidly growing Dealer Group located in Burntwood, we pride ourselves on fostering a supportive and dynamic work environment for our Service Advisors. With competitive salaries, uncapped bonuses, and a commitment to employee development, we offer numerous opportunities for growth and advancement. Our culture emphasises teamwork and excellence, making it an ideal place for those seeking a meaningful and rewarding career in the automotive industry.
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Contact Detail:

Hawkfield Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the automotive industry, especially the specific services offered by the dealership. Understanding common customer queries and concerns will help you engage confidently during interviews.

✨Tip Number 2

Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and may even refer you to opportunities within their networks.

✨Tip Number 3

Prepare for role-play scenarios that might come up during the interview. Practising how to handle customer complaints or service inquiries can showcase your problem-solving skills and customer service aptitude.

✨Tip Number 4

Research the specific dealership's reputation and customer feedback. Being able to discuss their strengths and areas for improvement shows your genuine interest in the position and the company.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Skills
Time Management
Attention to Detail
Technical Knowledge of Vehicles
Negotiation Skills
Organisational Skills
Teamwork
Adaptability
Conflict Resolution
Computer Literacy
Product Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what the company is looking for.

Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or automotive roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Service Advisor and how your background makes you a great fit for their team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Hawkfield Recruitment Ltd

✨Know the Company

Before your interview, take some time to research the dealership and its values. Understanding their mission and what sets them apart will help you tailor your answers and show genuine interest.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios, as this role heavily involves interacting with clients. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to handle difficult situations.

✨Showcase Your Communication Skills

As a Service Advisor, clear communication is key. During the interview, practice articulating your thoughts clearly and confidently. This will reflect your ability to convey information effectively to customers.

✨Dress Professionally

First impressions matter! Make sure to dress smartly for your interview. A professional appearance not only shows respect for the interviewers but also indicates that you take the opportunity seriously.

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