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- Tasks: Support various departments, serve customers, and ensure a welcoming store environment.
- Company: Join Asda, a leading retailer known for its commitment to customer service and community.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and generous parental leave.
- Why this job: Be part of a friendly team that values collaboration and customer engagement while making a difference.
- Qualifications: No specific qualifications required, just a friendly attitude and eagerness to learn.
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
Location: Bucknall
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Afternoon shifts
Hours per Week: 16
Pay Rate: £12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 10 June 2025
Our operation runs 24/7, offering a variety of shift patterns. We seek flexible workers willing to work late and weekends. As a service colleague, you will support multiple departments—serving customers at checkouts, preparing pizzas, handling home deliveries, or restocking shelves. We prioritise excellent customer service, welcoming stores, and 'extra special' products. Our team works together to maximise sales and enhance online shopping experiences.
About YouYou are friendly, proactive, eager to learn, and committed to delivering great customer experiences. You enjoy working with others and engaging with customers to help find what they need and share a friendly chat.
What You’ll LoveAlongside a competitive salary, enjoy benefits like:
- 15% colleague discount at Asda from day 1 for you and a nominated user
- Discounts on services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
- Wagestream: flexible pay, income tracking, financial coaching, savings account, and more
- Company pension
- Wellbeing support including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion networks to celebrate diversity
- Generous parental leave policies, including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
- Colleague recognition programs
- Special offers and discounts on various services and activities
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific departments you'll be supporting as a Service Colleague. Understanding the roles of checkouts, pizza preparation, and home deliveries will help you demonstrate your enthusiasm and readiness to contribute during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences in your conversations. Whether it's a previous job or a volunteer role, being able to articulate how you've positively impacted customer experiences will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, expressing your willingness to adapt to various schedules can make you a more attractive candidate.
✨Tip Number 4
Engage with the company culture by researching StudySmarter's values and initiatives. Mentioning how your personal values align with theirs during your interactions can demonstrate your genuine interest in becoming part of the team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your proactive and friendly nature.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this company and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to delivering great experiences.
✨Emphasise Teamwork
This role involves working closely with others across various departments. Highlight your ability to collaborate and support your colleagues. Share instances where teamwork led to successful outcomes in your past jobs.
✨Be Flexible and Adaptable
Since the job requires flexibility with shifts, express your willingness to work late and weekends. Discuss any previous experiences where you adapted to changing circumstances or took on different roles.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, handling difficult customers, and your approach to teamwork. Practising your responses can help you feel more confident and articulate during the interview.
