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- Tasks: Support clients and manage administrative tasks in a dynamic team environment.
- Company: Join a close-knit, entrepreneurial business based in the beautiful Cotswolds.
- Benefits: Enjoy hybrid working options and a collaborative culture.
- Why this job: Be part of a growing team that values client focus and innovation.
- Qualifications: Experience in client-focused roles and strong IT skills are essential.
- Other info: Access to a car is recommended due to location.
The predicted salary is between 30000 - 42000 £ per year.
A close knit, entrepreneurial and collaborative business based in the Cotswold’s is seeking a forward thinking, client focused and detail oriented Client Account Executive to join their growing team on a full time, permanent basis with the opportunity for hybrid working.
Supporting the founder of the business, you will work closely with an experienced team to help with all administrative and client focused aspects of the business. The successful candidate will have a proven track record of working in client focused roles, ideally within rapidly growing businesses alongside a broad administrative background. You must have strong communication and administrative skills, be a team player, and have a flexible approach to work.
Day to day duties include:
- Managing the CRM system
- Utilising AI to conduct detailed reports for clients
- Analysing data to report on trends and present back to clients where needed
- Handling all queries from clients, ensuring their SLA’s are adhered to
- Setting up new clients on their system and helping them through the onboarding process
- Supporting with invoicing and payment collection, handling any billing queries
- Ad hoc project and administrative support
The successful candidate will have worked in a similar role, such as Account Executive, Client Relationship Coordinator or broader Administration/Coordinator roles, ideally from within the Technology or similar industries. You will have strong IT skills, be advanced with MS packages including Excel, and have high levels of service delivery.
Due to the location of this role, it is recommended that the successful candidate has access to a car. The company offers hybrid working once training is completed.
If this is of interest, then apply now!
Client Account Coordinator employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Coordinator
✨Tip Number 1
Familiarise yourself with CRM systems and AI tools, as these are crucial for the role. Being able to demonstrate your proficiency in these areas during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Research the company’s client base and understand their needs. This will help you tailor your conversations and show that you’re genuinely interested in how you can contribute to their success.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Highlighting your experience in similar roles will give you an edge and demonstrate your capability to handle the responsibilities of this position.
✨Tip Number 4
Showcase your flexibility and teamwork skills by discussing past experiences where you adapted to changing circumstances or collaborated effectively with others. This aligns well with the company's collaborative culture.
We think you need these skills to ace Client Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-focused roles and administrative tasks. Use specific examples that demonstrate your ability to manage CRM systems and handle client queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience, particularly in rapidly growing businesses, and explain how your skills align with the job requirements.
Highlight Relevant Skills: Emphasise your strong communication and IT skills, especially your proficiency with MS packages like Excel. Provide examples of how you've used these skills in previous roles to deliver high levels of service.
Show Flexibility and Team Spirit: In your application, convey your flexible approach to work and your ability to collaborate within a team. Share instances where you successfully worked with others to achieve common goals.
How to prepare for a job interview at Katie Bard
✨Showcase Your Client-Focused Experience
Make sure to highlight your previous roles that involved client interaction. Discuss specific examples where you successfully managed client relationships or resolved issues, as this will demonstrate your suitability for the Client Account Coordinator position.
✨Demonstrate Your Administrative Skills
Prepare to discuss your experience with administrative tasks, particularly in managing CRM systems and using MS Excel. Be ready to provide examples of how you've used these skills to improve efficiency or support clients in past roles.
✨Emphasise Your Team Player Attitude
Since the role involves working closely with a team, be sure to convey your collaborative spirit. Share instances where you contributed to team success or adapted to support colleagues, showcasing your flexibility and teamwork.
✨Prepare for Questions on Data Analysis
Given the emphasis on analysing data and reporting trends, brush up on your analytical skills. Be prepared to discuss how you've used data to inform decisions or improve client outcomes in previous positions.
