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- Tasks: Support Property and Asset and Allocations Teams with various administrative duties.
- Company: Join a dynamic Housing Service focused on efficient customer support.
- Benefits: Enjoy 30 days leave, flexible working, and health support perks.
- Why this job: Be part of a team that values flexibility and personal growth while making a difference.
- Qualifications: No specific qualifications required; just bring your enthusiasm and customer service skills.
- Other info: Open to all applicants regardless of background; we value diversity!
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen within our Housing Service where you will work with both Property and Asset and Allocations Teams. You will perform a broad range of support duties working with our Managers, Team Leaders, Supervisors, Officers, Work schedulers/planners, and Trade Operatives to help us deliver an efficient and effective service.
Duties will include working with various software systems to support our allocations and void turnaround processes. You will also be required to enter and monitor data as well as provide office support on systems usage to our trade operatives. There will be a focus on providing comprehensive support and administration of utility correspondence as well as providing evidence for dispute resolutions. You will also be supporting our work schedulers, allocations officers and other members of Housing staff on day to day duties.
We welcome applications from anyone who meets the criteria and is interested in providing a customer focused service. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
The Benefits:
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
- Flexible working including hybrid office/work from home arrangements where the role allows.
- Biennial incremental progression until top of your payscale is reached
- Membership of the Local Government Pension Scheme.
- Up to 6 months full sick pay and 6 months half pay dependent on length of service
- Carers Leave
- Up to 4 weeks paid Paternity Leave
- Access to Health & Wellbeing support
- Ongoing opportunities for Learning & Development
- Cycle to Work Scheme
- Lift share Scheme
- Car Lease Scheme
- Technology Benefit Scheme
Clerical Officer - STR07754 employer: Stirling Council
Contact Detail:
Stirling Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - STR07754
✨Tip Number 1
Familiarise yourself with the software systems mentioned in the job description. Understanding how to navigate these tools will not only boost your confidence but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Highlight any previous experience you have in customer service or administrative roles. Be ready to discuss specific examples of how you've provided support and resolved issues, as this aligns closely with the responsibilities of the Clerical Officer position.
✨Tip Number 3
Research the Housing Service and its current projects. Showing that you understand their goals and challenges can set you apart from other candidates and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during the interview about team dynamics and the specific challenges faced by the Property and Asset and Allocations Teams. This shows your enthusiasm for the role and your willingness to engage with the team.
We think you need these skills to ace Clerical Officer - STR07754
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Clerical Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in administrative roles or customer service. Mention specific software systems you are familiar with that relate to data entry and monitoring.
Showcase Your Skills: Make sure to include examples of your organisational skills, attention to detail, and ability to work collaboratively with teams. These are crucial for supporting various teams within the Housing Service.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about providing a customer-focused service. Use this opportunity to express your enthusiasm for the role and the organisation.
How to prepare for a job interview at Stirling Council
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and the specific duties of a Clerical Officer. Familiarise yourself with the software systems mentioned and be prepared to discuss how your skills align with the requirements.
✨Demonstrate Customer Focus
Since the role emphasises providing a customer-focused service, think of examples from your past experiences where you successfully supported customers or resolved issues. Be ready to share these during the interview.
✨Showcase Your Data Management Skills
As data entry and monitoring are key aspects of the job, prepare to discuss your experience with data management. Highlight any relevant software you’ve used and how you ensure accuracy in your work.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced by the Housing Service, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
