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- Tasks: As a Service Engineer, you'll travel to customer sites for maintenance and installation of hygiene equipment.
- Company: Join Kersia, a global leader in biosecurity and food safety, with a focus on hygiene solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and hands-on technical experience.
- Why this job: Be part of a team that ensures food safety while developing your engineering skills in a vital industry.
- Qualifications: Strong mechanical understanding and technical expertise in maintenance and installation are essential.
- Other info: Flexibility is key, as some tasks may require working unsociable hours to meet customer needs.
The predicted salary is between 30000 - 42000 £ per year.
Kersia, a global leader in biosecurity and food safety, incorporates Holchem Laboratories Limited, specialist manufacturers of detergents and disinfectants. Holchem provides a unique technical hygiene service to the Food and Service Industries.
As the field-based Service Engineer covering the North-west and North Midlands, you will travel to our customer’s sites to advise on, service, repair and install rinsing, chemical dosing and application, and storage equipment. You will largely work within the Food Processing, Brewing and Beverage, and Food service sectors, looking after the needs of our customers in the way of hygiene and washdown equipment, sometimes at unsociable hours in order to work around production when required. This position requires 40 hours per week.
Your responsibilities will include:
- Working together with other members of the Engineering Department to ensure that the best possible standard of service and support is made available to customers.
- Planning, organising and carrying out both preventative and emergency maintenance to installed and mobile equipment on customer premises.
- Including System Cleaners washdown equipment, water booster pump sets, double diaphragm pumps, tray wash and dishwasher pumping systems, and chemical dilution equipment.
- Carrying out installations of hygiene systems/equipment on customer premises and taking responsibility for the cost and quality of work carried out.
- Responding to customer requests for technical assistance at short notice and at such times as may be necessary to meet reasonable customer demands.
- Ensuring that all necessary stocks of materials and components are procured and available to enable installations and maintenance of equipment to proceed as required.
- Uploading and making entries onto a CRM platform.
- Maintaining all company property including tools, vehicle, vehicle stock, telephone and laptop as required and ensuring their security.
- Presenting themselves, the company vehicle, and the company in a professional manner at all times.
Key skills required:
- Strong Mechanical Understanding
- Technical Expertise in Maintenance and Installation
- Customer Service and Communication
- Organisational and Planning Skills
Onderhoudsmonteur, engineer. employer: Kersia UK
Contact Detail:
Kersia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onderhoudsmonteur, engineer.
✨Tip Number 1
Familiarise yourself with the specific equipment and systems mentioned in the job description, such as chemical dosing and washdown equipment. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the food processing and service industries. Attend relevant trade shows or local meetups to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experiences with maintenance and installation in detail. Be ready to share specific examples of how you've successfully handled emergency repairs or installations under pressure, as this is crucial for the role.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you effectively communicated with clients or resolved their issues. This will highlight your ability to maintain professional relationships, which is key for a field-based role.
We think you need these skills to ace Onderhoudsmonteur, engineer.
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Onderhoudsmonteur position. Tailor your application to highlight your relevant experience in maintenance, installation, and customer service.
Highlight Technical Skills: Emphasise your mechanical understanding and technical expertise in maintenance and installation. Provide specific examples of past experiences where you successfully handled similar equipment or situations.
Showcase Customer Service Experience: Since the role involves direct interaction with customers, include examples of how you've provided excellent customer service in previous positions. Mention any instances where you responded to urgent requests or worked unsociable hours to meet customer needs.
Professional Presentation: Ensure your CV and cover letter are well-structured and free from errors. Present yourself professionally in all written communication, as this reflects your ability to represent the company positively.
How to prepare for a job interview at Kersia UK
✨Showcase Your Technical Skills
Make sure to highlight your mechanical understanding and technical expertise during the interview. Be prepared to discuss specific examples of maintenance and installation projects you've worked on, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Experience
Since the role involves direct interaction with customers, it's crucial to showcase your customer service skills. Share instances where you successfully resolved customer issues or provided exceptional service, as this will illustrate your ability to meet customer demands effectively.
✨Demonstrate Organisational Skills
The job requires planning and organising maintenance tasks. Be ready to discuss how you prioritise your workload and manage time effectively, especially when dealing with emergency requests or unsociable hours. This will show that you can handle the dynamic nature of the role.
✨Prepare Questions About the Company
Research Kersia and Holchem Laboratories Limited beforehand and prepare thoughtful questions about their operations, values, and future goals. This not only shows your interest in the company but also helps you assess if it’s the right fit for you.
