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- Tasks: Assist customers with their optical needs and ensure a top-notch experience.
- Company: Join Specsavers, a leading name in optical retail known for its caring values.
- Benefits: Enjoy birthday leave, 28 days annual leave, enhanced sick pay, and health benefits.
- Why this job: Be part of a supportive team that values customer care and offers career development.
- Qualifications: Minimum of 1 year of optical experience required; training provided.
- Other info: Flexible working hours available; apply early as positions fill quickly.
The predicted salary is between 24000 - 36000 £ per year.
Location: Belfast Park Centre
Salary: Competitive Salary PLUS Bonus - Depending on experience
Working hours: Full-Time or Part-Time, Weekends Required
Benefits: Birthday leave, 28 days annual leave, enhanced sick pay and maternity pay, health benefits package including dental & travel insurance
Minimum Experience - 1 year Optical experience
Are you passionate about retail and offering the best customer experience? Our advisor roles at Specsavers are not your ordinary retail positions – you’ll join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores.
We are looking for someone with a background of providing a pro-active and first-class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.
Responsibilities:
- Supporting the customer journey from the initial enquiry through to the collection of their new glasses.
- As a business that prides itself on providing supported development & exciting long-term careers, previous Optical experience is essential however you’ll receive all the training needed and we will support you in developing your knowledge of the optical world, such as – pre-screening patients and taking measurements, whilst working towards our own high standards.
If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.
Optical Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the optical industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with current or former Optical Assistants to gain insights into their experiences. They can provide valuable tips on what to expect and how to excel in the role, which can give you an edge over other candidates.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various customer service situations, as this role heavily relies on providing excellent customer care.
✨Tip Number 4
Showcase your passion for customer service by sharing specific examples from your previous roles. Highlighting your commitment to creating a positive experience for customers will resonate well with the hiring team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant optical experience and customer service skills. Use specific examples to demonstrate how you've provided excellent customer care in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention why you want to work at Specsavers and how your values align with their commitment to providing a first-class customer experience.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. These are crucial for an Optical Assistant role, so make sure to provide examples of how you've used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the optical field.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous experience where you went above and beyond to help a customer, as this aligns perfectly with the values of the company.
✨Demonstrate Optical Knowledge
Even if you have only a year of optical experience, brush up on key terms and processes related to the optical field. Being able to discuss basic concepts like pre-screening and measurements will show your commitment to the role and your willingness to learn.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various customer scenarios. Think about past experiences and prepare to discuss how you resolved issues or improved a customer's experience, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the training process, team dynamics, or opportunities for advancement. It shows your genuine interest in the position and the company.
