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- Tasks: Lead and supervise events, ensuring top-notch service and customer satisfaction.
- Company: Join the University of Edinburgh, a world-leading institution with a vibrant community.
- Benefits: Enjoy competitive pay, generous holidays, staff discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team delivering exciting events and making a real impact.
- Qualifications: Experience in supervising teams in hospitality or events is essential.
- Other info: This role requires a valid UK driving license for university vehicle use.
The predicted salary is between 19400 - 20400 £ per year.
The University of Edinburgh Hospitality and Events Collection is the commercial arm of the world-leading University of Edinburgh, which includes the conference and events team. We provide a professional operation across a broad portfolio of conferences, meetings and events, from major international conferences to day meetings and prestigious dining events (circa 2,000 events annually), held at venues across the University's portfolio. Additionally, the team operates a large Outside Catering and Delivered Hospitality service to university buildings and to private and corporate locations across the city.
The Catering and Events Supervisor has a vital leadership role within the wider catering team, with significant responsibility to deliver successful events and ensure our long-term success and sustainability. The post holder will hold a pivotal role in developing the highest possible levels of service and customer engagement.
Your skills and attributes for success:
- Previous experience of supervising people and teams to deliver successful events in a hospitality, catering or events environment.
- A strong team player who can work closely with supervisors and team members to exceed customer expectations.
- Outstanding organisation skills and the ability to prioritise your time and help keep others on track.
- Excellent attention to detail and ability to communicate with a wide range of customers.
- Ability to effectively communicate and coach others to meet our standard operating procedures, operational health and safety requirements and core ACE values.
- Full driving license valid for driving on UK roads as this role requires the post holder to drive University of Edinburgh vehicles.
As a valued member of our team, you can expect:
- A competitive salary
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives.
Championing equality, diversity and inclusion: The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note: The closing date for applications is 21 April 2025. Unless stated otherwise the closing time for applications is 11:59pm GMT.
About Us: As a world-leading research-intensive University, we are here to address tomorrow's greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
About the Team: Accommodation, Catering and Events provides catered and self-catered residential accommodation for over 10,000 students, including community and welfare support through its Residence Life service. We also operate 17 cafes and a range of other catering products to students and staff across the University estate.
Catering and Events Operations Supervisor employer: University of Edinburgh
Contact Detail:
University of Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering and Events Operations Supervisor
✨Tip Number 1
Familiarise yourself with the University of Edinburgh's values and mission. Understanding their commitment to equality, diversity, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees in the Catering and Events team. Engaging with them can provide valuable insights into the role and the team dynamics, which can be beneficial when discussing your experience and how it relates to the position.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to manage events successfully. Be ready to discuss how you’ve exceeded customer expectations and handled challenges in a hospitality setting.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to keep track of multiple tasks and priorities. This will highlight your ability to manage the fast-paced environment of catering and events effectively.
We think you need these skills to ace Catering and Events Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams and delivering successful events in hospitality or catering. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the importance of customer engagement in event management. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Key Skills: Emphasise your ability to communicate effectively and coach others. Provide examples of how you've successfully led teams and exceeded customer expectations in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at University of Edinburgh
✨Showcase Your Leadership Skills
As a Catering and Events Operations Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or coordinated events, highlighting your leadership style and how it contributed to the success of those events.
✨Emphasise Your Organisational Skills
This role requires outstanding organisational skills. Be ready to discuss how you prioritise tasks and manage time effectively, especially during busy periods. Consider sharing specific instances where your organisational abilities led to successful event outcomes.
✨Demonstrate Customer Engagement
Customer service is key in this position. Think of examples where you went above and beyond to meet customer expectations. Highlight your communication skills and how you engage with diverse groups to ensure a positive experience for all attendees.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in real-time situations. Practice responding to potential challenges you might face in catering and events, such as handling last-minute changes or managing difficult clients, to show your readiness for the role.
