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- Tasks: Support kitchen operations and ensure equipment is safe and efficient.
- Company: Join a leading organisation in Newry, focused on hospitality and catering.
- Benefits: Enjoy a full-time role with competitive salary and potential for growth.
- Why this job: Be part of a dynamic team, making a real impact in the hospitality sector.
- Qualifications: 1 year of customer service experience and relevant qualifications required.
- Other info: Temporary position until June 2025, with occasional travel to other sites.
The predicted salary is between 24027 - 24404 £ per year.
My client is a leading organisation based in Newry, who are currently seeking an experienced Operations Technician (Hospitality & Catering) to join their team. This is a Full-Time, Temporary position initially until the 30th of June 2025. Working hours: Monday - Friday: 36 hours per week. With a salary of £24,027 - £24,404 per annum (dependent on experience). Requirement to travel to other sites when needed. Successful candidate will be required to undergo an Access NI check.
Job Purpose: You will be responsible for providing assistance, technical and administrative support in the Faculty of Professional Services to ensure the efficient and effective running of the kitchens and restaurants. These will be maintained to a high standard in order to meet the needs of all in line with curriculum planning and Health & Safety Legislation.
Essential Criteria:
- A minimum of 1 year (within the last 5 years) relevant customer service or administrative experience in a busy modern office/retail
- A Level 3 qualification (or higher) in any discipline
- A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification
- A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification
- IT proficient in the use of software packages to include Microsoft Office suite
- Excellent communication both written and verbal
- Strong organisational skills and good attention to detail
- Ability to work on your own initiative as well as part of a team
Main Duties and Responsibilities:
- Source new catering equipment and consumables as necessary in order to support the functions of the department
- Assist in the delivery of training to staff in the use of all new equipment across all sites in line with health and safety legislation and risk management
- Ensure that all kitchen equipment across all sites is safe for use by organising the servicing and repair of equipment
- Assist in decision making on defective equipment, and co-ordinate disposal of 'end-of-life' equipment in line with procedures
- Organise the repair and servicing of all tools and equipment, both portable and fixed and records of such servicing and maintenance
- Set up and implement a fault recording, equipment repair and servicing log
- Set up, populate and maintain a light & heavy equipment database across all Hospitality & Tourism sites
- Complete regular inventory checks in order to ensure that assets are on the database and in correct location
- Monitor, control and review repair and servicing response activity
- Ensure all cyclical maintenance tasks are scheduled and completed in good time, in line with statutory obligations and current Health & Safety Legislation
- Monitor calls logs and closed and provide the Operations Manager with reports on effectiveness and efficiencies delivered by the system
- Administer and maintain risk assessment activity for the function
- Administer and maintain Hazard Analysis Critical Control Points (HACCP) activity for the function
- Administer and maintain the health, hygiene, safety and security of the working environment in line with new Environmental Health regulations
- Participate in the enrolment cover rota
- Be required to undertake work outside normal working hours on occasions
- Provide reports, written and oral, as required
Skills: organisational skills, catering experience, stock control experience
Technician employer: Reed Specialist Recruitment
Contact Detail:
Reed Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with the specific equipment and software mentioned in the job description. Being knowledgeable about catering equipment and Microsoft Office will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality and catering industry. Attend local events or join online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your previous customer service and administrative experiences in detail. Think of specific examples that showcase your organisational skills and ability to work under pressure.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their mission and how they operate can help you tailor your responses and demonstrate your genuine interest in the role.
We think you need these skills to ace Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or administrative roles, particularly in busy environments. Emphasise any catering experience and organisational skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Operations Technician role. Mention your qualifications, such as your Level 3 qualification and GCSEs in English and Maths, and how they relate to the position.
Highlight Technical Skills: Since the role requires IT proficiency, ensure you mention your experience with Microsoft Office and any other relevant software. Provide examples of how you've used these skills in previous roles.
Prepare for the Access NI Check: Be ready to discuss your background and any necessary documentation for the Access NI check. This shows your preparedness and understanding of the requirements for the role.
How to prepare for a job interview at Reed Specialist Recruitment
✨Showcase Your Relevant Experience
Make sure to highlight your customer service or administrative experience, especially if it's within a busy environment. Be prepared to discuss specific examples of how you've successfully managed tasks in similar roles.
✨Demonstrate Your IT Proficiency
Since the role requires proficiency in Microsoft Office and other software packages, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you used these skills effectively.
✨Emphasise Communication Skills
Strong communication is key for this position. Prepare to give examples of how you've communicated effectively in previous roles, whether in writing or verbally, especially in training or team settings.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this role, brush up on relevant legislation and be ready to discuss how you've ensured compliance in past positions. This will show your understanding of the responsibilities you'll have.
