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- Tasks: Lead and manage night operations in a fast-paced warehouse environment.
- Company: Join Next, a leading UK retailer known for its innovative warehousing and logistics.
- Benefits: Enjoy competitive pay, discounts, a uniform allowance, and a contributory pension scheme.
- Why this job: Be part of a dynamic team that values safety, efficiency, and personal development.
- Qualifications: Experience in management within warehousing or logistics is essential.
- Other info: Work Wednesday to Saturday nights with opportunities for growth and continuous improvement.
The predicted salary is between 40000 - 56000 £ per year.
South Ockendon, Essex, UK
Permanent Opportunity, 40.25 hours per week
Wednesday - Saturday / Thursday to Saturday 20:00-08:00
Starting salary £18.70 per hour plus 11% London Weighting, 20% nights premium, 15% Sunday premium
Comprehensive bonus and benefits
Life at Next
- Uniform clothing allowance of £450 per season
- Contributory pension scheme
- 25% discount on Next merchandise
- Up to 70% discount at our staff shops
- Eligibility to join our Sharesave Scheme
- Subsidised canteen
- Free Parking
Next is one of the UK’s best known retailers on the high-street and most established online. Behind the scenes we are at the cutting edge of Warehousing and Logistics, employing more than 9000 people across our distribution network. Our success is dependent on the expertise and passion of our teams across the UK. Life at Next is full of challenges, it’s fast paced and just like fashion trends, the job is constantly evolving. We look after over 2 million customers; it takes a large, talented and efficient distribution operation to make that happen.
As Night Operations Manager, you will support the Regional Service Centre across both Warehouse and Transport to achieve site objectives in terms of safety, service, cost and productivity through the effective management of Team Managers and Colleagues as well as the maintenance of company operating standards, Health and Safety, Compliance and Engagement. You will drive efficiencies, ensuring that operations are integrated to achieve greatest performance in terms of productivity and service at least cost.
You will have accountability for the RSC Operation whilst on shift across both Warehouse and Transport as the manager in charge, and must be confident to manage the operation within budget parameters whilst at the same time maximise any opportunity to drive savings on cost and explain budget / reforecast variance, where identified. Constantly reviewing methods and procedures in order to maximise productivity performance is key, whilst ensuring safety is not compromised.
By establishing productivity tracking tools in order to identify where efficiencies can be improved and by continuous monitoring, you will provide clear targets for the team and provide appropriate and timely feedback on performance, presenting recommendations on potential performance improvement. The Nights Operations Manager will ensure that ‘O’ Licence requirements are adhered to and Company regulations are complied with.
As an experienced senior manager with strong people skills you will lead by example, driving your team of 5+ first line managers and 15 to 25 colleagues to perform to the highest standards. You will support their coaching and development needs every step of the way to ensure that our managers are equipped with the skills they need to motivate and manage the performance of their team members. You will work closely with your team of various characters and abilities to truly understand their triggers and motivations so that you can inspire them to be the best that they can be and to recognise their potential.
You will be a resilient leader who is resourceful and able to adapt to change in a fast paced, pressured environment. You will be computer literate, ideally with G Suite experience. Our Regional Service Centres are fast paced 24 hour operations so there will often be a need for you to make quick operational decisions and to use your initiative.
Drawing on your previous management experience in a similar role, you will use your extensive operational knowledge to set achievable seasonal targets for your division, whilst ensuring that we maintain a safe working environment and high quality standards. Working closely with the Senior Management Team and Trade Unions where required, you will naturally identify and drive continuous improvements to meet our ambitious plans for the future of Next Distribution.
As well as impressive experience as a senior or shift manager from warehousing or logistics, we are looking for people with drive and enthusiasm to join our team.
Night Operations Manager employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and dynamics of night operations in warehousing and logistics. Understanding the unique aspects of managing a night team will help you demonstrate your readiness for the role during interviews.
✨Tip Number 2
Network with current or former employees of Next, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with performance tracking and efficiency improvements. Be ready to share specific examples of how you've successfully managed teams and driven productivity in previous roles.
✨Tip Number 4
Showcase your leadership style and adaptability during the interview process. Highlight instances where you've effectively led diverse teams and navigated fast-paced environments, as these qualities are crucial for the Night Operations Manager role.
We think you need these skills to ace Night Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehousing and logistics management. Emphasise your leadership skills, ability to drive efficiencies, and any experience with budget management or compliance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Night Operations Manager role at Next. Discuss how your previous experience aligns with the job requirements, particularly your ability to manage teams and improve productivity.
Highlight Key Achievements: When detailing your work history, focus on specific achievements that demonstrate your capability in managing operations, improving safety standards, and leading teams effectively. Use metrics where possible to quantify your success.
Prepare for Potential Questions: Think about how you would respond to questions regarding your management style, how you handle pressure, and your approach to driving team performance. Be ready to provide examples from your past experiences.
How to prepare for a job interview at Next
✨Showcase Your Leadership Skills
As a Night Operations Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific examples of how you've driven performance improvements in past roles.
✨Understand the Operations
Familiarise yourself with the logistics and warehousing operations. Be ready to talk about how you would manage safety, compliance, and productivity in a fast-paced environment, as these are key aspects of the role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your ability to make quick decisions under pressure. Prepare examples of past situations where you had to think on your feet and how you resolved operational challenges effectively.
✨Highlight Your Adaptability
The role requires resilience and adaptability. Share instances where you've successfully navigated change or adapted to new processes, showcasing your ability to thrive in a dynamic work environment.
