Residential Site Services Engineer

Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference?

Office Location: Field based role around the Manchester Area

About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.

Role summary: The Residential site service engineer carries out the tasks related to supporting the Mitsubishi Electric range of residential products and solutions. The main focus of the role will be on Planned preventative maintenance and fault finding and repair works. Additional areas will be:

• Warranty works
• Remedial works
• Unit replacements & system upgrades
• Emergency call outs

Qualifications:

• NVQ Level 2 or 3 in Domestic Heating & Plumbing (6189) or demonstrable heating industry experience
• Good knowledge of the U.K. heating industry
• Good knowledge of U.K. building and water regulations
• G3 Domestic Unvented Hot Water qualification
• Electrical qualifications – (Part P or Equivalent)

Skills/Responsibilities: To be successful in this role you will need to:

• Perform all activities in-line with high customer service centricity, department standards and company principles.
• Achieve high levels of maintenance, repair and system upgrade standards
• Provide clear problem solving and remedial works suggestions with effective and clear conclusions and recommendations
• Wherever possible, carry out a “first time fix”
• Produce concise, well written technical reports that are submitted on time and in full.
• Achieve high levels of H&S compliance in line with company and industry requirements
• Effectively problem solve on the customer’s behalf
• Proactively maintain a high level of product knowledge on all aspects of the LES Residential product range.

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
• Flexible Working – we offer a range of flexible working options that include working from home or hybrid working
• Pension
• Life Assurance
• Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
• Access to Mitsubishi’s very own discount platform
• Colleague Referral Scheme
• Holiday Buy
• Long Service Awards
• Cycle to Work Scheme
• Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
• Employee Assistance Programme including additional services Eldercare & Best Doctors

Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.