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- Tasks: Assist customers with health queries and process prescriptions in a friendly environment.
- Company: Join Asda, a leading retail healthcare provider known for its customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support from day one.
- Why this job: Gain valuable pharmacy training while making a positive impact on customer health.
- Qualifications: No prior experience needed, just a friendly attitude and good communication skills.
- Other info: Flexible shifts available, including weekends, to fit your lifestyle.
Location: Sunderland
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 23
Pay Rate: £12.21
Category: Pharmacy (RLD), Retail Healthcare, Retail Hourly Colleagues
Closing Date: 30 April 2025
About the Role:
- Weekly shift pattern will be as follows:
- Saturday 12-4pm
- Wednesday 1pm-8pm
- Thursday 1pm-8pm
- Friday 1pm-7pm
To be employed in this role you must pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but weekend working is a requirement of the role, and we may need to be flexible with your work pattern.
Our in-store Pharmacies are hugely popular with our customers, and they will expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal health issues, quickly resolving customer problems and taking customers to the right products. You will also be responsible for spending time accurately assembling and processing prescriptions. It will be your responsibility to drive awareness of all the extra services we offer in Pharmacy (e.g., Prescription Collection Service, Medicines Use Reviews etc). You will support the Pharmacist with the delivery and effective record keeping of patient services (blood pressure checks, stop smoking schemes etc). You will develop an understanding of the strict Standard Operating Procedures and work to them as our customers will expect nothing less. You will also be collecting the customer’s prescription from their doctor’s surgery on their behalf and bringing it to the store ready for collection.
We will help you to become a star Pharmacy colleague - you will complete an accredited course to become a qualified Medicine Counter Assistant within 6 months and you’ll then move on to train as a Dispensing Assistant which will complete your pharmacy training. Each step of the way you’ll be bringing something extra to our service and moving your career forward.
About You:
You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You love problem solving and you’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Everything you’ll love:
- Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Pharmacy Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Colleague
✨Tip Number 1
Familiarise yourself with the specific services offered in the pharmacy, such as the Prescription Collection Service and Medicines Use Reviews. Being knowledgeable about these services will help you engage confidently with customers and demonstrate your commitment to providing excellent healthcare.
✨Tip Number 2
Showcase your problem-solving skills during the interview by preparing examples of how you've successfully resolved customer issues in the past. This will highlight your ability to handle the challenges that come with working in a busy pharmacy environment.
✨Tip Number 3
Emphasise your teamwork abilities, as collaboration is key in a pharmacy setting. Be ready to discuss how you've worked effectively with others to achieve common goals, which will demonstrate your fit within the team at StudySmarter.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns, especially weekend availability. Highlighting your willingness to adapt to the store's needs will show that you're committed to being a reliable member of the pharmacy team.
We think you need these skills to ace Pharmacy Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Pharmacy Colleague. Highlight key skills such as customer service, attention to detail, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work in retail or healthcare, and showcase your ability to handle customer queries and problem-solving.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda specifically and how your values align with their commitment to customer care and community service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Pharmacy Colleague, you'll be interacting with customers regularly. Highlight your experience in customer service during the interview. Share specific examples of how you've helped customers in the past, especially in resolving issues or providing information.
✨Demonstrate Attention to Detail
This role requires accuracy in assembling and processing prescriptions. Be prepared to discuss how you ensure attention to detail in your work. You might mention any previous roles where precision was crucial, or how you double-check your work to avoid mistakes.
✨Express Your Passion for Healthcare
The company values colleagues who are passionate about helping people. During the interview, convey your enthusiasm for healthcare and how you enjoy assisting customers with their health needs. This will show that you're not just looking for a job, but genuinely care about making a difference.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Prepare by thinking of examples from your past experiences where you successfully navigated challenges, particularly in a retail or healthcare setting.
