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- Tasks: Support refugees and migrants with casework, advocacy, and access to vital services.
- Company: Join the British Red Cross, a leading humanitarian organisation making a real difference.
- Benefits: Enjoy 36 days of annual leave, flexible working, and wellbeing support.
- Why this job: Make a lasting impact while working in a diverse and inclusive team.
- Qualifications: Understanding of asylum issues and strong communication skills are essential.
- Other info: Fixed term contract with potential for extension; applications close on 1st May.
The predicted salary is between 22400 - 25700 £ per year.
Job Location: London
Salary: £26,489 - £29,465 per annum (Inner London Weighting, if applicable)
Hours: 35 per week
Contract Type: Fixed term contract (6 Months, with possibility of extension)
Are you driven by a genuine desire to make a lasting impact and create a better future for vulnerable refugees, asylum seekers and migrants? Do you want to join us in achieving our mission of supporting people in crisis? Be part of our inspiring team who assist and support reunited refugee families in the London area. These people can be facing social isolation and challenges trying to navigate complex welfare and legal systems.
A day in the life of a Casework Coordinator:
- You will deliver casework, advocacy, practical and emotional support to our service users.
- You will ensure that they are fully supported with accessing vital services like health, welfare & education.
- You will work with reunited refugees, asylum seekers, vulnerable migrants and their families, specifically within our family reunion team.
- You will ensure volunteers have access to relevant information to enable them to assist with casework functions of the service.
To be a successful Casework Coordinator:
- Do you have an understanding of issues relating to asylum seekers, refugees, individuals on family reunion visas and other vulnerable migrants?
- Do you have knowledge of rights and entitlements for reunited refugees and their families?
- Can you advise on policies and legislation regarding asylum and immigration?
- Do you have experience of cross-agency partnership working and presenting casework with vulnerable clients?
- Do you have excellent organisational and time management skills planning, managing, observing, and prioritising workloads, including supporting volunteers?
- Do you have strong verbal and written communication skills and the competence to converse well with people whose first language is not English?
- Are you IT literate, mainly with Microsoft Office?
The closing date for applications is 23.59 on Thursday 1st May.
In return for your commitment and expertise, you'll get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders.
Casework Coordinator employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Coordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by refugees and asylum seekers. Understanding their unique situations will help you connect better during interviews and demonstrate your genuine commitment to supporting vulnerable communities.
✨Tip Number 2
Network with professionals in the field of refugee support and casework. Attend relevant events or join online forums to gain insights and make connections that could lead to valuable recommendations or referrals.
✨Tip Number 3
Prepare to discuss your experience with cross-agency partnership working. Be ready to share specific examples of how you've collaborated with other organisations to support clients, as this is a key aspect of the Casework Coordinator role.
✨Tip Number 4
Brush up on your knowledge of relevant policies and legislation regarding asylum and immigration. Being well-versed in these areas will not only boost your confidence but also show your potential employer that you're proactive and informed.
We think you need these skills to ace Casework Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Casework Coordinator. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in casework, advocacy, and support for refugees and asylum seekers. Use specific examples that demonstrate your understanding of the issues faced by these communities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals. Address how your skills and experiences make you a suitable candidate for the position, and mention your commitment to the mission of the organisation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, as strong communication skills are essential for this role.
How to prepare for a job interview at British Red Cross
✨Understand the Role
Make sure you have a clear understanding of what a Casework Coordinator does. Familiarise yourself with the responsibilities outlined in the job description, especially around supporting refugees and asylum seekers. This will help you articulate how your skills and experiences align with the role.
✨Show Empathy and Passion
Demonstrate your genuine desire to make a difference in the lives of vulnerable individuals. Share personal stories or experiences that highlight your commitment to social justice and your understanding of the challenges faced by refugees and migrants.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations involving clients. Think about past experiences where you've successfully navigated complex issues or provided support to those in need, and be ready to discuss them.
✨Highlight Communication Skills
Since you'll be working with individuals from diverse backgrounds, it's crucial to showcase your strong verbal and written communication skills. Be prepared to discuss how you've effectively communicated with people whose first language isn't English, and any strategies you use to ensure clarity and understanding.
