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- Tasks: Manage and optimise IT infrastructure across cloud and on-premise environments.
- Company: Join Park Holidays, a leading holiday park operator in the UK.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Be part of a dynamic team driving digital transformation and enhancing IT operations.
- Qualifications: Experience with Azure, server migrations, and scripting languages is preferred.
- Other info: Opportunity to work on exciting projects and improve IT processes.
The IT Infrastructure Analyst is responsible for ensuring the stability, security, scalability and efficiency of infrastructure deployed across all Park Holidays locations throughout the UK by managing both cloud and on-premise environments. This role plays a critical part in maintaining business continuity, supporting digital transformation, and optimising IT operations.
Reporting into the IT Operations Manager, the analyst will:
- Monitor and manage Azure resources, including virtualisation to ensure high availability and performance.
- Secure IT Systems by implementing security policies, monitoring for threats, and ensuring compliance with relevant regulations (e.g. GDPR, SOX, PCI DSS) and industry standards.
- Support physical network infrastructure by configuring and maintaining servers, appliances, L2/L3 switches, VLANs, and network security.
- Optimise licensing and costs by managing Microsoft 365 and Azure resources effectively.
- Act as a point of escalation and provide technical support to troubleshoot and resolve infrastructure, network, and application-related issues to other internal teams within the IT Department.
Key Job Accountabilities:
- Manage and deploy both on-premise and cloud-based infrastructure at all levels of the OSI model.
- Monitor the infrastructure landscape so that it remains supportable, secure and performant.
- Ensure that security patching remains compliant and that risks are highlighted, managed and/or mitigated wherever possible for all infrastructure and applications across the business.
- Create effective processes and documentation for all areas of responsibility to enable efficient controls and ways of working.
- Ensure IT compliance and governance is adhered to for GDPR, SOX, PCI DSS and other regulatory frameworks the company adheres to, ensuring that commitments and deadlines are met or exceeded.
- Take ownership of any escalated requests or incidents from the IT Service Desk team through to resolution.
- Support in the delivery of IT projects by understanding the scope and applying creative technical skills to devise a solution using new or existing technologies.
- Provide technical and operational support to the resolution and recovery of normal operations following Critical and Major Incidents.
- Strive to identify areas for service, process and technical improvements by constantly reviewing current processes and ways of working and challenging the status quo.
- Investigate technology and solutions to meet current and future business challenges or requirements.
- Work with both 3rd party vendors and internal teams to deliver operational excellence.
Desirable Skills & Experience:
- Experience of server and data migrations from on-premise servers and appliances to cloud-based environments.
- Familiarity with implementing, configuring, and supporting Microsoft Business Central (SaaS).
- Familiarity with administration of cloud services such as Azure Data Factory, Power Apps, Power Automate.
- Proficiency in scripting languages (PowerShell, Bash, Python) for automation and system management.
- Azure certifications relevant such as AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator Associate) etc.
- Industry recognised qualification in ITSM such as ITIL.
IT Infrastructure Analyst employer: Park Holidays UK
Contact Detail:
Park Holidays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Analyst
✨Tip Number 1
Familiarise yourself with Azure services and tools, especially those mentioned in the job description like Azure Data Factory and Microsoft 365. Having hands-on experience or projects showcasing your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Consider obtaining relevant Azure certifications such as AZ-900 or AZ-104. These certifications not only enhance your knowledge but also demonstrate your commitment to the field, making you a more attractive candidate for the role.
✨Tip Number 3
Network with professionals in the IT infrastructure space, particularly those who work with cloud environments. Engaging in discussions on platforms like LinkedIn can provide insights into industry trends and may even lead to referrals for the position.
✨Tip Number 4
Stay updated on compliance regulations such as GDPR and PCI DSS. Understanding these frameworks and how they apply to IT infrastructure will not only help you in interviews but also show that you are proactive about security and governance.
We think you need these skills to ace IT Infrastructure Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the IT Infrastructure Analyst role. Focus on your experience with Azure, network security, and compliance with regulations like GDPR and PCI DSS.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT infrastructure and your understanding of the company's needs. Mention specific projects or experiences that demonstrate your ability to manage both cloud and on-premise environments effectively.
Highlight Relevant Certifications: If you have any Azure certifications or ITSM qualifications, make sure to include them prominently in your application. This will show your commitment to professional development and your expertise in the field.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved technical issues or improved processes in previous roles. This will demonstrate your ability to take ownership of escalated requests and contribute to operational excellence.
How to prepare for a job interview at Park Holidays UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Azure and other cloud services. Highlight specific projects where you've managed resources, optimised performance, or implemented security measures. This will demonstrate your hands-on expertise and understanding of the role.
✨Understand Compliance Requirements
Familiarise yourself with GDPR, SOX, and PCI DSS regulations. Be ready to explain how you have ensured compliance in previous roles, as this is crucial for the position. Showing that you can navigate these regulations will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific incidents or challenges related to IT infrastructure. Think through potential scenarios, such as a security breach or a major outage, and outline your approach to resolving these issues effectively.
✨Demonstrate Problem-Solving Skills
The role requires troubleshooting and resolving technical issues. Prepare examples of past experiences where you identified problems, proposed solutions, and successfully implemented changes. This will showcase your analytical thinking and proactive approach.
