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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and hospitality.
- Company: Join a prestigious site focused on education and training.
- Benefits: Enjoy a competitive salary of £32,000 and a dynamic work environment.
- Why this job: Be part of a vibrant team making a real impact in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Ideal for proactive individuals passionate about high-quality service.
The predicted salary is between 24000 - 32000 £ per year.
Are you a proactive and experienced housekeeping professional with a passion for delivering high-quality service? We are currently recruiting on behalf of our client for a Housekeeping Team Leader to manage and support the hospitality team at an iconic site dedicated to education and training.
Location: Denmark Hill
Salary: £32,000
Purpose of the Role: As Housekeeping Team Leader, you will be responsible for overseeing and managing the housekeeping team to ensure the highest standards of cleanliness and hospitality are maintained across the site. This includes managing the delivery of services to guests, residents, and staff in a large, busy environment.
Key Responsibilities:
- Manage the daily operations of the housekeeping team, ensuring that cleaning and hospitality services are delivered to a high standard.
- Assign tasks to staff and monitor their work to ensure standards are met.
- Collaborate with the Operations Manager to resolve any issues and improve service delivery.
- Schedule staff shifts and ensure replacement workers are available when needed.
- Maintain and update relevant computerised systems, such as the hotel booking system and Property Management System (PMS).
You Will Need:
- Strong experience in a similar hospitality or conference environment, with a proven track record of successfully managing teams.
- Hands-on experience with cleaning and maintenance tasks and the ability to undertake physical duties, including event preparation.
- Knowledge of hotel booking systems and Property Management Systems.
- Excellent customer service and communication skills, with the ability to address customer inquiries professionally and effectively.
If you are an experienced housekeeping professional with strong leadership skills and a passion for delivering excellent service, we want to hear from you!
How To Apply: Please submit your application form today to be considered for this exciting opportunity or email your CV. We look forward to your application!
Housekeeping Team Leader employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used in hospitality settings. Understanding the nuances of cleanliness and service expectations will help you demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you motivated staff, resolved conflicts, and improved service delivery in previous roles.
✨Tip Number 3
Research the specific site where you'll be working. Knowing about their values, mission, and any recent news can help you tailor your conversation and show genuine interest in the role and the organisation.
✨Tip Number 4
Prepare to discuss your experience with hotel booking systems and Property Management Systems. Being able to articulate your familiarity with these tools will demonstrate your readiness to handle the technical aspects of the role.
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housekeeping and team management. Use specific examples that demonstrate your ability to lead a team and maintain high standards of cleanliness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention your hands-on experience with cleaning tasks and how you can contribute to the team's success at the iconic site.
Highlight Relevant Skills: In your application, emphasise your knowledge of hotel booking systems and Property Management Systems. Also, showcase your excellent customer service and communication skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the housekeeping industry.
How to prepare for a job interview at Brook Street UK
✨Showcase Your Leadership Skills
As a Housekeeping Team Leader, demonstrating your leadership abilities is crucial. Be prepared to discuss specific examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them.
✨Know the Key Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your previous experience aligns with managing daily operations, assigning tasks, and collaborating with management to improve service delivery.
✨Highlight Customer Service Experience
Excellent customer service is vital in this role. Prepare to share instances where you've gone above and beyond to ensure guest satisfaction, as well as how you handle customer inquiries and complaints effectively.
✨Demonstrate Technical Knowledge
Since knowledge of hotel booking systems and Property Management Systems is required, be sure to mention any relevant experience you have with these technologies. If you’ve used similar systems, explain how that experience will help you in this role.
