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- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain known for its delicious Italian cuisine and welcoming atmosphere.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Be part of a fun, supportive team that values individuality and growth while serving great food.
- Qualifications: No specific experience needed, just a passion for food and excellent customer service.
- Other info: Access to wellbeing support and opportunities for career progression.
Calling all Pizza lovers!! (Pasta lovers are welcome too)
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster:
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
And you do all that through our Zizzi Values - its what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Front of House UK - Team Member employer: Zizzi
Contact Detail:
Zizzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out will not only help you during the interview but also show your passion for the role. Be ready to share your favourite dish and why it stands out to you.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the team or during the application process. Whether it's a phone call or an informal chat, showing that you can engage positively with others is key.
✨Tip Number 3
Highlight your ability to work as part of a team. Zizzi values togetherness, so be prepared to discuss examples from your past experiences where you've collaborated effectively with others to achieve a common goal.
✨Tip Number 4
Show your enthusiasm for the hospitality industry. Share any relevant experiences or your love for food and drink, as this will resonate well with the hiring team and demonstrate your commitment to providing great customer experiences.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you’ve worked in a team, handled customer interactions, or demonstrated your knowledge of food and drink.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific dishes or experiences that relate to Zizzi’s menu and values, showing how you align with their culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Zizzi
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Be ready to discuss your favourite dishes and why you love them. This shows your passion for food and helps you connect with the restaurant's ethos.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as this position requires supporting both front and back of house staff.
✨Show Your Personality
Zizzi values individuality, so let your personality shine through during the interview. Be authentic and share what makes you unique, as they appreciate diverse backgrounds and experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this role is all about creating great dining experiences.
