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- Tasks: Provide top-notch customer service and maintain parking equipment while ensuring safety.
- Company: Join Wise Employment, a fantastic organisation in beautiful Paignton, Devon.
- Benefits: Enjoy a competitive hourly rate of £13.26, paid weekly, with potential for permanent placement.
- Why this job: Gain valuable experience in a dynamic role with opportunities for growth and community impact.
- Qualifications: Strong communication skills and customer service experience are essential; driving licence required.
- Other info: This is a temporary role with flexible shifts, including weekends and on-call duties.
Wise Employment are looking for a Parking Operational Officer to join a fantastic organisation based in Paignton, Devon. This opportunity is temporary (12 Weeks Long). However, for the right candidate, it could also become permanent! You will be working on a rota basis, which will include weekend work, the hours are 7am – 5:30pm, offering an hourly rate of £13.26, paid weekly.
Key Responsibilities
- Provide excellent customer service and resolve issues using set procedures.
- Maintain and repair parking equipment, arranging further repair when necessary.
- Implement tariff changes and ensure clear customer communication.
- Operate car park lifts and respond to alarms.
- Maintain records, daily reports, and handle waybill reconciliation.
- Check and maintain safety equipment.
- Open/close car parks, maintaining security of keys and Council property.
- Respond to customer queries via intercom systems in pay-on-foot car parks.
- Report and carry out minor repairs to signs and parking equipment.
- Deliver parking permits to local centres and customers.
- Implement parking suspensions and road closures for events.
- Assist with parking enforcement, directing Civil Enforcement Officers (CEOs) when required.
- Investigate and report abandoned vehicles.
To be successful you will need:
- Strong communication, customer service, and problem-solving skills.
- Ability to work independently and plan workload.
- Experience in customer-facing roles and equipment maintenance.
- Ability to travel across Torbay and beyond.
- Willingness to work shifts, unsociable hours, and be on-call.
- Must converse easily with the public in clear English.
- Driving licence checks and DBS clearance required.
If you feel this is the right role for you then please apply through this job board or contact Wise Employment Plymouth.
Parking Operational Officer employer: Wise Employment Plymouth
Contact Detail:
Wise Employment Plymouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Operational Officer
✨Tip Number 1
Familiarise yourself with the local area of Paignton and the specific parking regulations in Torbay. This knowledge will not only help you answer customer queries effectively but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in handling complaints and resolving issues. Consider role-playing scenarios with friends or family to practice your responses, as this will prepare you for real-life situations you may encounter on the job.
✨Tip Number 3
Make sure you understand the technical aspects of parking equipment maintenance. If you have experience with similar equipment, be ready to discuss it. If not, do some research on common issues and repairs to show your willingness to learn.
✨Tip Number 4
Network with current or former employees in similar roles, if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews and understanding what the organisation values in its staff.
We think you need these skills to ace Parking Operational Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Parking Operational Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and equipment maintenance. Use bullet points for clarity and include specific examples of how you've successfully handled similar responsibilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight your strong communication skills and problem-solving abilities, and explain why you are a good fit for the temporary position that could lead to a permanent role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this customer-facing role.
How to prepare for a job interview at Wise Employment Plymouth
✨Showcase Your Customer Service Skills
As a Parking Operational Officer, you'll need to demonstrate strong customer service abilities. Prepare examples of how you've successfully resolved customer issues in the past, highlighting your communication skills and problem-solving approach.
✨Familiarise Yourself with Equipment Maintenance
Since the role involves maintaining and repairing parking equipment, brush up on any relevant experience you have. Be ready to discuss specific instances where you've handled equipment maintenance or repairs, as this will show your capability in this area.
✨Understand the Role's Responsibilities
Make sure you thoroughly understand the key responsibilities listed in the job description. Be prepared to discuss how you would handle tasks like implementing tariff changes or responding to alarms, demonstrating your readiness for the role.
✨Prepare for Shift Work and Flexibility
This position requires working on a rota basis, including weekends and unsociable hours. Be honest about your availability and willingness to work these shifts, and consider discussing any previous experience you have with flexible working arrangements.
