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- Tasks: Manage tender repairs and delivery while supporting sales and customer relations.
- Company: KONE is a leader in innovative elevator and escalator solutions, committed to sustainability.
- Benefits: Enjoy 20 days holiday, a pension scheme, life assurance, and an annual bonus.
- Why this job: Join a collaborative culture focused on innovation, personal growth, and making a positive impact.
- Qualifications: No specific qualifications required; enthusiasm and a proactive attitude are key.
- Other info: This role is not eligible for visa sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Due to some exciting projects, KONE has a number of excellent vacancies in our Service department. This particular vacancy is for a Tender Repairs Delivery Manager- Heathrow.
Key Responsibilities:
- The essential role of the additional head will support in both upfront sales and daily delivery.
- Enabling the Repair Managers the ability to focus on the customer and free up time to embed in proactive activities rather than reactive.
- An essential part of the Repairs Teams 2025 strategy, alleviating potential frustrations for both the customer and SNR management, catching the failures by being proactive and not reactive.
- A contributing factor lies with the volume of routine daily repairs and call outs, limiting our ability to deep dive and sell proactive solutions.
- This is the only department that is responsible for the full end-to-end process of the works, including selling, delivering, and close out.
- Minor Repairs Tendering/Sales Prep minor repair tenders.
- Ad hoc Special Projects Sales & Delivery (For example IP2X and Key Components Schedules).
- Selling, including rolling programmes.
- Proactive sales leads (gold mining/hunter).
- Support in the delivery of programmed works.
- Liaising with Customers.
What We Offer:
- Available training - KONE has a learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.
- 20 Days Holiday.
- Company Pension Scheme.
- Employee Assistance Programme.
- PDI Life Assurance.
- Cycle to work scheme.
- Company car/van.
- Annual bonus.
What to do next:
Please click the APPLY NOW button and send us your up-to-date CV.
Note: This role is not eligible for visa sponsorship. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Repair Tender and Delivery Manager employer: KONE
Contact Detail:
KONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Tender and Delivery Manager
✨Tip Number 1
Familiarise yourself with KONE's core values and recent projects. Understanding their focus on innovation and sustainability will help you align your conversation during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of KONE, especially those in the Service department. They can provide insights into the company culture and specific expectations for the Tender Repairs Delivery Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your proactive sales strategies and experiences in managing repair processes. Highlighting specific examples where you've successfully implemented proactive solutions will demonstrate your fit for the role and its responsibilities.
✨Tip Number 4
Stay updated on industry trends related to repairs and maintenance services. Being knowledgeable about the latest technologies and customer needs will allow you to engage in meaningful discussions during interviews, showing your commitment to the role.
We think you need these skills to ace Repair Tender and Delivery Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Repair Tender and Delivery Manager position at KONE. Understand the key responsibilities and how your skills align with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, delivery management, and customer liaison. Emphasise any previous roles where you supported proactive strategies or managed end-to-end processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and KONE's values. Mention specific examples of how you've contributed to similar projects or initiatives in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KONE
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Repair Tender and Delivery Manager. Familiarise yourself with KONE's service department and how this role fits into their strategy for 2025.
✨Showcase Your Sales Skills
Since the role involves both sales and delivery, be prepared to discuss your experience in proactive sales strategies. Highlight any past successes in generating leads or closing deals, especially in a similar industry.
✨Emphasise Customer Focus
KONE values customer engagement, so be ready to share examples of how you've successfully liaised with customers in the past. Discuss how you can alleviate frustrations and enhance customer satisfaction through proactive solutions.
✨Demonstrate Team Collaboration
This position requires working closely with various teams. Prepare to talk about your experience in collaborative environments and how you can contribute to a culture of trust and respect within the team.
